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open access

The Effects of Alternative Presentation Formats on Biases and Heuristics in Human Decision Making

Description: The purpose of this research was to determine whether changes in the presentation format of items in a computer display could be used to alter the impact of specific cognitive biases, and to add to the knowledge needed to construct theory-based guidelines for output design. The problem motivating this study is twofold. The first part of the problem is the sub-optimal decision making caused by the use of heuristics and their associated cognitive biases. The second part of the problem is the lack… more
Date: May 1996
Creator: Van Dyke, Thomas P. (Thomas Peter)
Partner: UNT Libraries
open access

An Empirical Investigation of Detail Design Tools and Cognitive Style of Software Developers

Description: The purpose of this study is to identify what detail design tools are more productive for the different types of professional software developers. By establishing a match between the detail design tool and the cognitive style of the professional programmer, the end product (Information Systems) should be of a higher quality. Two laboratory experiments were conducted. The first experiment was with professional Software Developers; the second one was with students. The dependant variables conside… more
Date: May 1992
Creator: Flores-Rosales, Oscar
Partner: UNT Libraries
open access

The Risks and Effects of Outsourcing on the Information Systems Function and the Firm

Description: IS outsourcing, especially large-scale IS outsourcing, is a comparatively recent and rapidly growing IS phenomenon, but it is also an inherently risky activity. In an IS outsourcing arrangement, the outsourcing vendor accepts responsibility for IS resources and functions formerly controlled directly by the firm. This research examines IS outsourcing from two perspectives. (1) From an IS perspective, it examines the risk perceptions of IS managers of fourteen Fortune-500 firms who had recently c… more
Date: May 1994
Creator: Peak, Daniel Alan
Partner: UNT Libraries
open access

Computer-Supported Collaborative Work and Its Application to Software Engineering in a Case Environment

Description: This study investigated, in the context of a field-based case study, possibilities for formation of a synergistic union between CSCW and CASE tools. A major dimension of today's software challenge is in gearing up for large-scale system development necessitating large teams of systems engineers. The principal goal of this research was to advance the body of knowledge regarding the nature of collaborative technological support in the software development process. Specifically, the study was desi… more
Date: May 1997
Creator: Bailey, Janet L.
Partner: UNT Libraries
open access

An investigation of technical support issues influencing user satisfaction

Description: The widespread distribution of personal computers (PCs) throughout organizations has made a substantial impact on information systems. Additionally, the tremendous growth of the Internet has changed the way business is carried out. As the user population evolves into a much more technical and demanding group, their needs are also changing. With this change, Management Information Systems (MIS) departments must develop new ways of providing service and support to the user community. This study … more
Date: May 2000
Creator: Gutierrez, Charletta Frances
Partner: UNT Libraries
open access

Comparing the Powers of Several Proposed Tests for Testing the Equality of the Means of Two Populations When Some Data Are Missing

Description: In comparing the means .of two normally distributed populations with unknown variance, two tests very often used are: the two independent sample and the paired sample t tests. There is a possible gain in the power of the significance test by using the paired sample design instead of the two independent samples design.
Date: May 1994
Creator: Dunu, Emeka Samuel
Partner: UNT Libraries
open access

Organizational Considerations for and Individual Perceptions of Web-Based Intranet Systems

Description: Utilization of World Wide Web style Web-Based Intranet Systems (W-BIS) is a rapidly expanding information delivery technique in many organizations. Published reports concerning these systems have cited return on investment values exceeding 1300% and direct payback time periods as low as six to twelve weeks. While these systems have been widely implemented, little theoretically grounded research has been conducted in relation to users' acceptance, utilization or the perceived quality of these sy… more
Date: May 1999
Creator: Myerscough, Mark Alan
Partner: UNT Libraries
open access

The Impact of Multimedia on Information Scanning Effectiveness: an Empirical Study in an Executive Support Systems Environment

Description: This study investigates the impact of multimedia on the effectiveness of information scanning. Information scanning is the act of seeking and receiving a wide variety of special information to develop a thorough understanding of the organization and the environment. The application domain of this study is Executive Support Systems. The experimental task is to identify potential threats and opportunities, a strategic information-scanning activity, based on the information stored in three ESS pro… more
Date: May 1996
Creator: Huang, Hsin-Chih
Partner: UNT Libraries
open access

Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Description: This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective… more
Date: May 1999
Creator: Posey, Orlando Guy
Partner: UNT Libraries
open access

The Role of Electronic Messaging in the Intermediate Business Context

Description: This research examines the role of electronic messaging in business firms. The study presents a taxonomy of electronic mail uses, develops a theoretical framework for analyzing electronic mail impact, and investigates risks and advantages of electronic messaging. The research focus is intermediate-size firms.
Date: May 1996
Creator: Case, Carl Jay
Partner: UNT Libraries
open access

The Effects of Using Information Technology to Support Evaluation of Feedback and Implementation of Adjustments in an Organization's Strategic Planning Process

Description: Organizations that must respond quickly to environmental pressures look for tools to assist in that response. Information technology may be one tool to facilitate the response. In this study the possible effects of using information technology, specifically a decision support system, in the feedback segment of one organization's strategic management loop were examined. The organization was one region of the Board of Probation and Parole in a central state. Personnel included administrators, par… more
Date: May 1997
Creator: Kemm, Elizabeth
Partner: UNT Libraries
open access

Productivity Considerations for Online Help Systems

Description: The purpose of this study was to determine if task type, task complexity, and search mechanism would have a significant affect on task performance. The problem motivating this study is the potential for systems online help designers to construct systems that can improve the performance of computer users when they need help.
Date: May 1994
Creator: Shultz, Charles R. (Charles Richard)
Partner: UNT Libraries
open access

The Effect of Certain Modifications to Mathematical Programming Models for the Two-Group Classification Problem

Description: This research examines certain modifications of the mathematical programming models to improve their classificatory performance. These modifications involve the inclusion of second-order terms and secondary goals in mathematical programming models. A Monte Carlo simulation study is conducted to investigate the performance of two standard parametric models and various mathematical programming models, including the MSD (minimize sum of deviations) model, the MIP (mixed integer programming) model … more
Date: May 1994
Creator: Wanarat, Pradit
Partner: UNT Libraries
open access

An Investigation of the Productivity of Information System Helpdesk User Support Professsionals as Impacted by Their Communication Behavior : A Field Experiment

Description: This research conducted an interdisciplinary field experiment to identify relationships between productivity, user satisfaction and IS Helpdesk USP's use of effective communication behavior. An experimental group of Helpdesk USPs of a large retail organization were trained by communication professionals in communication effectiveness, with emphasis on the needs of the telephone environment.
Date: May 1996
Creator: Breshears, Robert Louis
Partner: UNT Libraries
open access

The Fixed v. Variable Sampling Interval Shewhart X-Bar Control Chart in the Presence of Positively Autocorrelated Data

Description: This study uses simulation to examine differences between fixed sampling interval (FSI) and variable sampling interval (VSI) Shewhart X-bar control charts for processes that produce positively autocorrelated data. The influence of sample size (1 and 5), autocorrelation parameter, shift in process mean, and length of time between samples is investigated by comparing average time (ATS) and average number of samples (ANSS) to produce an out of control signal for FSI and VSI Shewhart X-bar charts. … more
Date: May 1993
Creator: Harvey, Martha M. (Martha Mattern)
Partner: UNT Libraries

An investigation of success metrics for the design of e-commerce Web sites.

Description: The majority of Web site design literature mainly concentrates on the technical and functional aspects of Web site design. There is a definite lack of literature, in the IS field, that concentrates on the visual and aesthetic aspects of Web design. Preliminary research into the relationship between visual design and successful electronic commerce Web sites was conducted. The emphasis of this research was to answer the following three questions. What role do visual design elements play in the su… more
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Date: May 2004
Creator: Cutshall, Robert C.
Partner: UNT Libraries
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