Productivity Considerations for Online Help Systems

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The purpose of this study was to determine if task type, task complexity, and search mechanism would have a significant affect on task performance. The problem motivating this study is the potential for systems online help designers to construct systems that can improve the performance of computer users when they need help.

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viii, 186 leaves: ill.

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Shultz, Charles R. (Charles Richard) May 1994.

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  • Shultz, Charles R. (Charles Richard)

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Description

The purpose of this study was to determine if task type, task complexity, and search mechanism would have a significant affect on task performance. The problem motivating this study is the potential for systems online help designers to construct systems that can improve the performance of computer users when they need help.

Physical Description

viii, 186 leaves: ill.

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  • May 1994

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  • March 26, 2014, 9:30 a.m.

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  • June 16, 2014, 2:13 p.m.

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Shultz, Charles R. (Charles Richard). Productivity Considerations for Online Help Systems, dissertation, May 1994; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc278792/: accessed October 22, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .