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open access

An Empirical Study of Quality and Satisfaction with a Focus on Creating a Parsimonious Measurement Instrument in an Information Space

Description: Student satisfaction and service quality are interrelated constructs that are associated with improving student retention. This research investigated the relationships between these constructs in the context of an institution of higher education as an information system and sought to reduce the dimensionality of what have traditionally been considered orthogonal factors of these constructs in order to produce a parsimonious model and survey instrument that may be useful in assessing and predict… more
Date: August 2014
Creator: Senn, William Donald
open access

Factors Affecting Police Officers' Acceptance of GIS Technologies: A study of the Turkish National Police

Description: The situations and problems that police officers face are more complex in today’s society, due in part to the increase of technology and growing complexity of globalization. Accordingly, to solve these problems and deal with the complexities, law enforcement organizations develop and apply new techniques and methods such as geographic information systems (GIS). However, the successful implementation of a new technology does not just depend on providing perfect technical support, but effective a… more
Date: August 2011
Creator: Cakar, Bekir
open access

Factors Related to the Selection of Information Sources: A Study of Ramkhamhaeng University Regional Campuses Graduate Students

Description: This study assessed students’ satisfaction with Ramkhamhaeng University regional library services (RURLs) and the perceived quality of information retrieved from other information sources. In particular, this study investigated factors relating to regional students’ selection of information sources to meet their information needs. The researcher applied the principle of least effort and Simon’s satisficing theory for this study. The former principle governs and predicts the selection of these s… more
Date: August 2011
Creator: Angchun, Peemasak
open access

Faculty Members' Readiness for E-learning in the College of Basic Education in Kuwait

Description: E-learning exposes students and instructors to different learning models such as constructivism rather than the traditional learning. E-learning as a part of today's technology has proven that it is appropriate for most students' mentalities and is a mind tool which promotes different learning models, such as problem solving strategy, collaborative learning, and critical thinking. The Public Authority for Applied Education and Training (PAAET) in Kuwait consists of more than 10 academic college… more
Date: August 2010
Creator: Alajmi, Mohammed
open access

Image Representation and Interactivity: An Exploration of Utility Values, Information-Needs and Image Interactivity

Description: This study was designed to explore the relationships between users and interactive images. Three factors were identified and provided different perspectives on how users interact with images: image utility, information-need, and images with varying levels of interactivity. The study used a mixed methodology to gain a more comprehensive understanding about the selected factors. An image survey was used to introduce the participants to the images and recorded utility values when given a specific … more
Date: August 2011
Creator: Lewis, Elise C.
open access

The Impact of Leadership Styles and Knowledge Sharing on Police Officers’ Willingness to Exert Extra Effort to Provide Better Security: A Study in the Riot Unit of the Turkish National Police

Description: The motivation for this study is to understand the factors affecting police officers’ willingness to exert extra effort for providing better service through knowledge sharing in different working environments such as riots. Since managers’ leadership styles may be important factors affecting subordinates’ willingness to exert extra effort, this study investigates which of the leadership styles -- transformational, transactional or laissezfaire leadership -- will have a positive effect on office… more
Date: August 2011
Creator: Tombul, Fatih
open access

Information Censorship: A Comparative Analysis of Newspaper Coverage of the Jyllands-Posten Editorial Caricatures in Cross-Cultural Settings

Description: The identification and examination of cultural information strategies and censorship patterns used to propagate the controversial issue of the caricatures in two separate cultural contexts was the aim of this dissertation. It explored discourse used for the coverage of this topic by one newspaper in a restrictive information context and two newspapers in a liberal information context. Message propagation in a restrictive information environment was analyzed using the English daily Kuwait Times … more
Date: August 2010
Creator: Thomas, Julie George
open access

Information Literacy Skills in the Workplace: A Study of Police Officers

Description: Information literacy has become more important as more information is produced and communication has become easier. Better information skills are vital for individuals working in governmental organizations as well as in the business sector. Employees are expected to be confident and competent in interacting with information in their workplaces in order to deliver better service to customers and to the public. This study examines the differences in information literacy skills (ILS), computer lit… more
Date: August 2010
Creator: Kilic, Osman
open access

The Information-Seeking Behavior of Police Officers in Turkish National Police

Description: A current trend that has emerged as a result of the information age is information-seeking behavior. From individuals to large social institutions, information-seeking behavior is utilized to attain a wide variety of goals. This body of work investigates the information-seeking behaviors of police officers who work in police stations in the Turkish National Police force. The study utilizes Leckie et al.’s (1996) model of information-seeking behavior of professionals. The findings indicated that… more
Date: August 2011
Creator: Guclu, Idris
open access

Middle School Students in Virtual Learning Environments

Description: This ethnographic study examined middle school students engaged in a virtual learning environment used in concert with face-to-face instruction in order to complete a collaborative research project. Thirty-eight students from three eighth grade classes participated in this study where data were collected through observation of student work within the virtual learning environment, an online survey, and focus group sessions with students involved in the project. Results indicated students found … more
Date: August 2010
Creator: Wyatt, Erin Drankwalter
open access

User-Centered Evaluation of the Quality of Blogs

Description: Blogs serve multiple purposes, resulting in several types of blogs that vary greatly in terms of quality and content. It is important to evaluate the quality of blogs, which requires appropriate evaluation criteria. Unfortunately, there are minimal studies on framework and the specific criteria and indicators for evaluating the quality of blogs. Moreover, quality is related to user perception, and should therefore be evaluated by the receivers. This dissertation examines the criteria and indica… more
Date: August 2011
Creator: Chuenchom, Sutthinan
open access

Using Financial Rankings to Identify Characteristics of Libraries Serving Highly Profitable Private Law Firms

Description: This purpose of this study was to develop evidence of a relationship between law libraries and private law firm profitability for law library administrators to use when making strategic decisions that influence the value of their libraries. The highest ranked administrator at each private law firm listed on the 2008 Am Law 200 was invited to complete an online benchmarking survey. The adjusted sample population totaled 179 firms. Fifty-one valid surveys were completed for a 28.5% response ra… more
Date: August 2010
Creator: Carroll, Margaret Aby
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