Information Literacy Skills in the Workplace: A Study of Police Officers

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Information literacy has become more important as more information is produced and communication has become easier. Better information skills are vital for individuals working in governmental organizations as well as in the business sector. Employees are expected to be confident and competent in interacting with information in their workplaces in order to deliver better service to customers and to the public. This study examines the differences in information literacy skills (ILS), computer literacy skills (CLS), and frequencies of use of information sources (FIS) among police officers, based on their socio-demographic characteristics, namely education, departmental affiliation, ranks, and experience. Information literacy ... continued below

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ix, 130 p. : ill.

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Kilic, Osman August 2010.

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This dissertation is part of the collection entitled: UNT Theses and Dissertations and was provided by UNT Libraries to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 1961 times , with 52 in the last month . More information about this dissertation can be viewed below.

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  • Kilic, Osman

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Information literacy has become more important as more information is produced and communication has become easier. Better information skills are vital for individuals working in governmental organizations as well as in the business sector. Employees are expected to be confident and competent in interacting with information in their workplaces in order to deliver better service to customers and to the public. This study examines the differences in information literacy skills (ILS), computer literacy skills (CLS), and frequencies of use of information sources (FIS) among police officers, based on their socio-demographic characteristics, namely education, departmental affiliation, ranks, and experience. Information literacy process models developed in an educational environment are combined to explore information literacy process in the workplace. Bivariate and multivariate analyses indicated significant differences of ILS and CLS based on education, departmental affiliation, and ranks but no difference for experience. In addition, there were differences of FIS for all demographic variables except departmental affiliation. The findings of the study may guide both future researchers in the process of developing new models in understanding information literacy process and the managers in police organizations in planning better training programs by considering information and computer literacy skills and use of information sources of police officers.

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ix, 130 p. : ill.

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UNT Theses and Dissertations

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  • August 2010

Added to The UNT Digital Library

  • March 30, 2011, 9:15 p.m.

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  • Jan. 21, 2014, 2:01 p.m.

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Citations, Rights, Re-Use

Kilic, Osman. Information Literacy Skills in the Workplace: A Study of Police Officers, dissertation, August 2010; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc31537/: accessed August 20, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .