A Case Study of NASA's Columbia Tragedy: An Organizational Learning and Sensemaking Approach to Organizational Crisis.
Description:
No other government agency receives as much attention as the National Aeronautics and Space Administration (NASA). The high-profile agency frequently captures attention of the media in both positive and negative contexts. This thesis takes a case study approach using organizational learning and sensemaking theories to investigate crisis communication within NASA's 2003 Columbia tragedy. Eight participants, who in some capacity had worked for NASA during the Columbia tragedy in a communication c…
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Date:
December 2007
Creator:
James, Eric Preston
Partner:
UNT Libraries