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in creator/contributor: "Koh, Chang Eun, 1955-"  
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open access

The Effect of Value Co-creation and Service Quality on Customer Satisfaction and Commitment in Healthcare Management

Description: Despite much interest in service quality and various other service quality measures, scholars appear to have overlooked the overall concept of quality. More specifically, previous research has yet to integrate the effect of the customer network and customer knowledge into the measurement of quality. In this work, it is posited that the evaluation of quality is based on both the delivered value from the provider as well as the value developed from the relationships among customers and between cu… more
Date: August 2015
Creator: Kwon, Junhyuk
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

An Examination of the Role of Corporate Governance Structure in the Implementation of Enterprise Resource Planning (ERP) Systems: an International Perspective

Description: Enterprise resource planning (ERP) systems are regarded as among the most innovative information technology products developed over the past two decades. Thus, they have become the backbone of management information systems in the organizations that have implemented them. The difficulties associated with their high failure rate, however, have been the subject of extensive studies. To expand on this knowledge, this study has two research objectives: to examine the relationship between corporate … more
Date: August 2015
Creator: Obitade, Oluseyi Peter
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Investigating Teachers’ Backgrounds and Instructional Practices to Improve Mathematics Teacher Training Programs

Description: In recent years, considerable concern has arisen over cross-national student’s math achievement. A number of studies focusing on eighth grade student’s math achievement have been published. However, the most important role we should consider is not only students, but also teachers. A good teaching training program could help teachers improve their teaching expertise and student’s math achievement. Moreover, most studies only focused on explained predictions of the effect between potential facto… more
Date: May 2015
Creator: Chung, Chih-Hung
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

An Integrative Model of eHealth Communication: a Study of 18-30 Year Old College Students

Description: eHealth is commonly defined as health services and information provided through the Internet and related technologies. Health educators have taken advantage of Internet and social media venues to disseminate health information essential to health risk management, disease prevention, and disease management and did not have a validated theoretical model to explain their experiences. The goal of this study was to create and test an integrated model of eHealth communication specific to 18-30 year… more
Date: August 2014
Creator: Prybutok, Gayle
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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