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Is It More Advantageous to Administer Libqual+® Lite Over Libqual+®? an Analysis of Confidence Intervals, Root Mean Square Errors, and Bias

Description: The Association of Research Libraries (ARL) provides an option for librarians to administer a combination of LibQUAL+® and LibQUAL+® Lite to measure users' perceptions of library service quality. LibQUAL+® Lite is a shorter version of LibQUAL+® that uses planned missing data in its design. The present study investigates the loss of information in commonly administered proportions of LibQUAL+® and LibQUAL+® Lite when compared to administering LibQUAL+® alone. Data from previous administrations o… more
Date: August 2013
Creator: Ponce, Hector F.
Partner: UNT Libraries
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