Search Results

The Impact of Cyber Addiction on Information Overload and Workplace Performance
Cyber addiction refers to the excessive use of internet and cyber application leading to adverse outcomes such as stress, distractions, reduced motivation levels, and challenges in task orientation. Uncontrolled consumption of the internet leads to information overload that impact productivity and workplace performance (Griffiths, 2010). In such cases, the ubiquitous availability of information can lead to IT-related stress where users derive a reduced sense of satisfaction (Diomidous et al. 2016). People who frequently access the internet can experience various issues, which encompass anxiety, depression, and self-image challenges. Physically, affected individuals experience disrupted sleep patterns, irritability and high levels of fatigue. Social networking sites increase the risk of addiction and online dependency, aspects associated with low levels of productivity (Hoq, 2014). As illustrated in fig 1, the paper hypothesizes that there is a direct relationship between information overload and workplace performance and job satisfaction. The assumption is that cyber addiction worsens the problem of information overload, which in return, impacts information behavior and use and workplace/job performance (Riaz & Qureshi, 2019). The study addresses the following research questions: What is the impact of cyber addiction on workplace performance? What are the relationships between cyber addiction, information workload and information behavior and use? The findings indicate cyber addiction adversely affects job performance and significantly correlates with the concept of information overload and information behavior and use. Prominent issues among a majority of users include poor prioritization and planning, as employees often opt for non-essential functions at the expense of critical ones.
Information Representation and Knowledge Organization in Cultural Heritage Organizations in Arab Gulf Counties: A case study of Alqabas Archive
The goal of this study is to explore how information is currently organized in digital cultural heritage collections in Arabian Gulf countries. it focused on Alqabas – a Kuwaiti institution with a strong reputation of early adopter of digital archiving and developer of major digital collections in Arab Gulf counties, accumulated experience in knowledge management. The mixed-methods study combined semi-structured interview of the Alqabas archive manager and in-depth content analysis of a sample of metadata records that represent items in Alqabas digital collections for accuracy, completeness, consistency, use of knowledge organization systems. The study reveals high metadata quality overall but lack of consistency for many metadata fields, explained in part by the absence of metadata creation guidelines and professional training for metadata creators. This indicates potential barriers to metadata interoperability in an aggregated environment for future projects similar to DPLA or Europeana.
Wisdom as it Exists in a Professional’s Life
Recent years have seen the development of quite a few measures of wisdom (e.g. Ardelt (2003); Glück (2017); Staudinger and Pasupathi (2003); Sternberg (1998); Webster (2003)). With a focus on information professionals working in the GLAM (Galleries, Libraries, Archives, and Museums) sector, this study is unique in the way it translated the quantitative measures used in previous study into a qualitative instrument that can allow wisdom aspects to be explored through interviews. Thus the purpose of this research was to investigate the key characteristics of wisdom for professionals working in the GLAM sector.
Artificial Intelligence and Knowledge Management in South African Automotive Industries
Automotive industries in the developed world have strived to improve performance and productivity by incorporating Knowledge Management (KM) practices in their manufacturing processes. This has been attributed to the use of upgraded technological capabilities in the acquisition, sharing, and retention of organizational knowledge. Literature has unpacked that as much as automotive industries need Information Communication Technologies (ICTs) in their KM strategy, they should also include aspects of Artificial Intelligence (AI) to facilitate and share knowledge (Wisskirchen et al., 2017; Calitz, Poisat & Cullen, 2017; Cronin, Conway & Walsh, 2019). More so, they recognised the limitations of ICTs concerning the management of tacit knowledge, which is intangible and difficult to share, as it plays a crucial role in the KM process. Despite the interest of many authors towards KM in automotive industries, there is a lack of studies aimed at investigating AI as a KM enabler in the South African automotive industry. This is a relevant issue as knowledge in the automotive industries tends to manifest itself tacitly. This realization has spawned a growing interest in incorporating advanced technologies like artificial intelligence into KM practices to overcome knowledge loss and bringing in innovation in automotive industries. It is against this backdrop; the study seeks to investigate AI as a KM enabler in automotive industries of South Africa.
Innovation Indicators for Companies: A Systematic Review
This paper aims to compile organizational innovation management indicators of papers that included some empirical step in the research and were published in the last 5 years (2015-2019). Based on PRISMA protocol, a systematic review was conducted and 356 indicators were extracted. They were categorized in 11 dimensions, following Dziallas & Blind (2019) previous literature research. The results make it possible to update the studies of innovation indicators at the organizational-level, filling an existing time gap in the research field. As for future research, we recommend the unification of similar indicators, the establishment of objective criteria for indicators categorization, and the development of an innovation indicator framework containing relevant indicators based on scholars’ and practitioners’ opinions, their description and measurement/evaluation methods.
Agile Practices in Data Science and Data Analytics Projects: A Research Agenda
The digital age comes with transformational activities (also referred to as digital transformation) triggered by emerging fields and technologies, such as data science and analytics, cybersecurity, cloud computing, blockchain, cryptocurrency, and nanotechnology; helping organizations stay current and competitive. This paper focuses on agile frameworks that support the delivery of data science/analytics projects to ensure organizations rapidly deliver analytics products and services to their customers.
Towards Knowledge Co-Creation for Effective Study Counseling
Stakeholder-centered knowledge elicitation and acquisition for study counseling and informed decision making on the selection of study programs and study locations.
COVID19: Mask Misinformation and Social Noise
Disinformation and misinformation are pervasive in unregulated social-media environments, which are used habitually for obtaining news. Fenn et al in 2019 stated that “Given that people tend to share interesting information to maintain social relationships or to manage their impressions, information that receives more likes may subsequently be shared more often” (Fenn, Ramsay, Kantner, Pezdek, & Abed, 2019, p.133) Recent studies also revealed that misinformation from politicians and celebrities has increased in recent years which lead to more engagement on Twitter (Brennen, et al. 2020 ). There has been a lot of misinformation pertaining to COVID-19 masks on Twitter. Due to the misinformation, many people might not believe in the effectiveness of masks. Even though studies have shown the effectiveness of wearing masks in different countries (Lyu and Wehby, 2020). Not wearing masks affects people's health and indirectly increases the spread of COVID-19. Studies of social noise and misinformation cases on social media are needed, specifically focusing on how social noise influences and contributes to the spread of misleading and possibly harmful messages.
Role of Social Media in Spreading Fake News During COVID-19 Pandemic: A Survey among University Students of Bangladesh
Arising in China in December 2019, the novel coronavirus (COVID-19) soon spread to other countries worldwide including Bangladesh. Mass media and social media platforms played an important role in providing Coronavirus related information and news as they enable people to share news as well as personal experiences with one another rapidly. Since little is known about COVID-19, various fake news spread across social media that panicked people into making panic decisions. The primary objective of this study is to examine how social media is spreading fake or unauthentic news during the time of COVID-19 pandemic. This study also focuses on how the university students of Bangladesh are playing their roles in the spread of fake news in social media. An online survey was conducted to reach a wide number of university students who own at least one social media account. A well-structured questionnaire was designed containing both open and close ended questions. Google forms was used to build the survey instrument. The questionnaire was distributed to the students using different social media platforms. Collected data were analyzed using SPSS version 20 and MS Excel. The study showed that the students sometimes received COVID-19 related fake news. The main reason behind the spread of fake news is that people usually do not check the authenticity and reliability of any news before sharing and different social media groups are acting as the birthplace of fake news. The study also showed that most of the students check the authenticity and reliability and they critically evaluate each news before sharing. Majority of the students are fairly confident in detecting fake news in social media. This is the first known attempt in Bangladesh to identify the role of social media in spreading fake news during COVID-19 pandemic.
Knowledge Management Based Best Practices of Higher Educational Institutes
Knowledge Management Best Practices are established through leveraged Data Science Technique based on results found on published articles of reputed literature and both advertisements and news items of newspapers. Further, the recognition showed threats to the values of Higher Education such as the quality of courses. As such, a Postgraduate study is conducted to reveal a solution to those kinds of issues in Higher Education. Consequently, based on the proposal of literature to such issues in other contexts, existences of Knowledge Management Practices are revealed in the qualitative paradigm. Meanwhile, the present study questioned whether the confirmed Practices of the Postgraduate study are Best Practices of Higher Educational Institutes. Besides, the Oxford dictionary specifies that practice becomes Best Practice if “commercial or professional procedures that are accepted or prescribed as being correct or most effective”. Accordingly, confirmed practices of Higher Educational Institutes became Best Practices due to the practices that are accepted by the industry of the Postgraduate research through a qualitative paradigm and by the other industries of researches that those reputed publications concerned into the Postgraduate study. Besides, Knowledge Management is an emerging/ emerged era. As such, present research proposes resulting practices of the Postgraduate study as Based Best Practices of Higher Educational Institutes.
Development of Micro and Pilot Projects, Evaluation of Technologies, and Developing Data/Information Infrastructure
Successful organizations are continuously looking for better ways to improve efficiency. Knowledge management (KM) in institutions is essentially based on an understanding of knowledge creation and knowledge transfer. At Tarrant County College, we are currently developing a District-wide knowledge management (KM) program. This KM process is implemented via micro pilot projects and processes; and an analysis of current technology, structure, and culture. We carefully try to anticipate challenges we will encounter as the project is executed (geographical distance during a pandemic, cultural barriers, dealing with tacit knowledge…). Next, we carefully begin to create a road map for the KM process including: Establishing objectives, preparing culture change, creating a high-level process, identifying KM/communication/knowledge dissemination gaps, selecting appropriate technology, and deciphering the current status of KM throughout the District. Then, we attempt to implement our KM process via micro pilot projects. We will soon develop methods for evaluating our KM workflow. Our initial results suggest Laserfiche might be able to host 70% of or data and information, however other tools such as ITSM, Microsoft TEAMS, Team Dynamics… will also be needed to host data and information.
Using Operative Data Governance Roadmaps for Business Process Management Success: The Role of Leadership and the Impact of Information Technology Adoption
The unquestionable demand for data generation and consumption in organizations in this century prompt an increasingly notion of data as a valuable asset, provoking the urgency for reliable analysis and reporting of complex data assets towards a critical business decision making process. Computing languages like SQL, Sequential Query Language, Data Mining and Warehouse, and data visualization tools are some examples of how information technology is being applied to the problem solving strategy related to data governance and management. The objective of this article is to provide an overall framework for effective data governance, through the examination of the hierarchy data-wisdom, that can be applied to business processes improvement and business intelligence approaches. Its purpose is to present roadmaps that will lead to superior management decisions impacting the pipeline and the relationship between leaders, staffs, stakeholders, and the corporate governance in terms of data processing and consumption. This literature review work presents the argument that effective use of information technologies, the consolidation of a learning culture, and the fostering of a technological framework that is insightful and enabler of a responsible and steward data management process have decisive impact in the business processes operations and strategies in which leadership plays a pivotal role.
The Impact of Social Isolation Arising from COVID-19 Pandemic on the Use of Customer Service Channels
The new coronavirus COVID-19 pandemic forced the population to adapt routines, create new habits and adapt to the new reality. A significant change resulting from social isolation was the way that consumers began to seek the provision of services and purchase of products. What was previously done predominantly in physical stores, started to be carried out by digital channels, according to the customers' preference. Because it provides essential services, Companhia Águas de Joinville (CAJ) also needed to adapt, creating conditions for digital service for 100% of customer demands. However, the simple availability does not mean immediate adhesion by the population, as customers have their preferences. This article intends to demonstrate how the migration of face-to-face service to other channels in Basic Sanitation behaved in Joinville and what the consumer preferred during the quarantine.
Innovation Process Based on Customer Development in a Large Mature Company
This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process.
Social Media, Grindr, and PrEP: Sexual Health Literacy for Men Who have Sex with Men in the Internet Age
Despite continued improvements to HIV/AIDS treatment and awareness, HIV transmission rates remain high among men who have sex with men (MSM). Online consumer health information targeting high risk MSM through social media and geosocial networking (GSN) apps have shown to be successful HIV intervention strategies. This review article addresses (1) the efficacy and acceptance of delivering consumer health information about pre-exposure prophylaxis (PrEP) and HIV prevention through GSN apps, (2) the impact of online and social media communities in the discussion and delivery of information about PrEP and HIV interventions, and (3) on-going and possible future research and the role of information professionals.
The Corporate Education System in a Financial Institution in Southern Brazil: Maturity Diagnosis
Corporate universities make up a strategic umbrella for developing the organizational ecosystem with a high impact on business goals. A mature organization in educational activities necessarily creates lasting and sustainable mechanisms for human and organizational development. Thus, we sought to identify the maturity level of a corporate education system and the necessary actions for its evolution based on the Kraemer model (2018).
Wisdom and Veterans: Enhance the Perspective, Experience, and Resilience of the Workforce
Wisdom is defined as “a uniquely human quality demonstrated through an ability to apply self-insight, experience, and sound judgment in conjunction with applicable data, information, and knowledge to create a course of action leading to beneficial and productive decisions for both individuals and society” (Allen et al., 2020, p. 159). Using this definition as a foundation, this research explores how veterans use wisdom to enhance the workforce through perspective, experience, and resilience.
Human Knowledge Problems, Knowledge Activities, and the Activities’ Effects
Knowledge is the central component of knowledge management (KM); it comes into existence, is managed, and has effects through the activities performed upon it and the results of those activities. Much of the foundational KM literature identifies and classifies these activities (Baskerville, Dulipovici, 2006; Becerra-Fernandez, 2005; Evans, Ali, 2013; Evans, Dalkir, Bidian, 2014; Girard, Girard, 2015; Pee, Kankanhalli, 2009; Mohajan, 2016; Sajeva, 2010). We propose an extension of these activity classifications.
Collaborative Governance and Social Innovation as Subsides to Public Governance
It is understood that Social Innovation (SI) is at the service of society, building a positive social value. Collaborative governance favors the government, with characteristics for a better form of applicability of its theories. Therefore, this article aims to identify how collaborative governance and social innovation collaborate for better governance in the public sector.
Corporate Governance in Public and Private Institutions - Differences and Similarities
Emerged in the early 1990’s, governance is a construct which enables to broaden the management focus to a more comprehensive view, assessing efficiency capacity from different perspectives, such as social and political. Among its applications, Corporate Governance is the most known. In the private sector, governance has become a mandatory practice for companies aiming at increasing their market value or maintaining it high, due to the credibility earned by companies with good governance practices. In the public sector governance is a major challenge, once it concerns itself with generating value for society, in addition to the need for transparency and credibility in the management of public affairs. In this context, the objective of this article is to identify the differences and similarities between Corporate Governance in Private Companies and Public Administration.
COVID-19 and the Risk Management in the Basic Sanitation: Action for Mitigation of the Decurrent Impacts of the Pandemic
The pandemic of the COVID-19 (coronavirus) has presented us a new world-wide reality. In a short time, huge changes had been necessary. In the sanitation it has not been different. For handle with essential services, in the majority through public concessions, the rendering of services has been strongly influenced for the chaotic economic situation, the necessity of cares with the health of the employees and for governmental decisions that restrict some activities. Thus, risk management becomes an increasingly urgent need, as the impacts of wrong decisions can lead to huge losses. Starting from the hypothesis that the better risk management within organizations, the better the decision-making process will be, this article aims to present the importance of risk management for mitigation and contingency in the face of the impacts caused by the pandemic of COVID-19.
Hierarchical Coding Scheme: Exploring Methods and Techniques for Facilitating Access to Digital Language Archives
This is the hierarchical coding scheme used for qualitative analysis of interviews with language archive managers, depositors, and end-users as part of the 'Exploring Methods and Techniques for Facilitating Access to Digital Language Archives' project (January 2019-August 2020).
Observation Guide: Exploring Methods and Techniques for Facilitating Access to Digital Language Archives
This is an observation guide used as part of the 'Exploring Methods and Techniques for Facilitating Access to Digital Language Archives' project (January 2019-August 2020).
Interview Guide for End Users: Researchers, Depositors, Language Communities: Exploring Methods and Techniques for Facilitating Access to Digital Language Archives
This is an interview guide used as part of the 'Exploring Methods and Techniques for Facilitating Access to Digital Language Archives' project (January 2019-August 2020).
Interview Guide for Archive Managers: Exploring Methods and Techniques for Facilitating Access to Digital Language Archives
This is an interview guide used as part of the 'Exploring Methods and Techniques for Facilitating Access to Digital Language Archives' project (January 2019-August 2020).
O Uso de Ferramentas de Educação em Rede: Um Estudo de Caso
Paper reports the experience of using the Facebook as an inverted classroom tool in IES Santa Catarina.
Idea generation in the context of employee driven innovation following IS adoption: An exploratory study
Paper investigates how employees generate ideas to improve their work processes and tasks following the adoption of a Human Resource Information System (HRIS), focusing on a public sector organization in Kuwait.
Gestão Estratégica de RH e Gestão do Conhecimento: Análise de Conglomerados nas Melhores Empresas Para Trabalhar
Paper attempts to identify how the best companies deal with Strategic Human Resource Management [SHRM] and Knowledge Management [KM] simultaneously.
Buyer Behaviour Toward Instagram Based Businesses in Saudi Arabia
Paper explores the behavior of buyers in Saudi Arabia who are using Instagram to purchase from businesses that use Instagram as their only platform for commerce.
Proposição de um Indicador de Benefício Percebido para Análise de Tecnologias a Serem Utilizadas na Gestão do Conhecimento
Paper discusses the development of a Perceived Benefit Indicator to be applied in the analysis of technologies that can be used in Knowledge Management.
Conhecimento da Construção da Marca do Grupo NSC em Santa Catarina: Um Estudo Comparativo
Paper attempts to identify the positioning of the NSC in Santa Catarina brand from the institutional communication performed in the company's media.
Governança na Dinâmica da Inovação Social: Conceitos e Características
Paper discusses governance in the dynamics of social innovation, its concepts, and its characteristics.
O Impacto do Desenvolvimento de Lideranças nos Resultados Organizacionais: O Caso da Companhia Águas de Joinville
Paper reviews the impact of the implementation of the Organic Leadership Education program at the company Companhia Águas de Joinville.
Relacionamentos em Tempos de Like: O Amor Permeado por Apps
Paper explores the spread of the use of mobile media to promote encounters and relationships between people.
Big Data para a geração de indicadores de turismo: fontes de dados e aplicações
Paper summarizes research on the use of big data for calculating tourism indicators with the goal of enabling tourism knowledge producers and users to envision alternative, more cost-effective methods of generating such indicators.
Narrativa e Novas Mídias: a Lógica da Leitura e Produção Textual na Realidade Aumentada
Paper presents feasible approaches to structure narratives in the context of Augmented Reality (AR).
Sistematização para Visualização Interativa de Conhecimnto Inclusivo
Paper presents a system for viewing interactive sources aimed at producing accessible digital material.
Aplicação de Computação Cognitiva na Gestão do Conhecimento
Paper highlights and analyzes how knowledge related to cognitive computing can assist in the process of knowledge management in organizations.
Avaliação Dos Estilos de Aprendizagem em Universitários: Uma Revisão Sistemática
Paper presents the results of a literature review on the assessment of learning styles in college students.
Trilhas de Aprendizagem para Capacitação dos Profissionais em uma Instituição de Saúde.
Paper discussing the professional development program at the Sociedade Beneficente Israelita Brasileira Albert Einstein in Brazil.
Resiliência Organizacional no Contexto da Inovação
Paper conducts a literature review on articles focused on organizational resilience in the context of innovation.
O Impacto da Transformação Digital na Gestão de Pessoas: Abordagens Estratégicas para Gerir Talentos de ti na Região De Florianópolis
Paper analyzes the potential impact of digital transformation when applied by managers, focusing on information technology professionals at a Florianópolis company.
Governança de Redes Interorganizacionais: Uma revisão sobre os mecanismos de governança para a aprendizagem
Paper describes interorganizational governance mechanisms studied in literature reviewed from the WoS and Scopus databases.
A Formação Continuada dos Bibliotecários do Ministério Público de Santa Catarina, Brasil: Contribuições Do Centro De Estudos e Aperfeiçoamento Funcional (CEAF)
Paper presents the librarian’ continuing education of Ministério Público de Santa Catarina, Brazil’ and the contributions of the Centro de Estudos e Aperfeiçoamento Funcional (CEAF) for them.
A Utilização das Mídias Digitais na Educação Básica no Âmbito de Uma Instituição de Ensino Médio Técnico Bilíngue
Paper discusses the use of digital media in the Federal Institute of Education science and technology of Santa Catarina-IFSC campus Palhoça-bilingual.
Revisão Integrativa da Literatura Sobre a Definição de Conceito no Front End da Inovação
Paper attempts to define the phases of the development process within the Front End of Innovation (FEI) through a systematic literature review.
Possíveis Diretrizes para a Gamificação com Base em Ferramentas de Design Thinking
Paper proposes to develop guidelines for gamification in multiple contexts based on design thinking.
Developing a qualitative measure of key characteristics of wisdom
Paper uses an existing Wise Action Model to identify the key characteristics of wisdom and create a new multidimensional qualitative measure of wisdom.
Design Thinking, Governança e Inovação na Ponte Hercílio Luz
Paper presents the application of Design Thinking in the Workshop CHIS 2017, an initiative that studied the Hercílio Luz Bridge in Florianópolis-SC, Brazil.
Competências Segundo o World Economic Forum: Estudo com Gestores de Startups Residentes em um Laboratório de Inovação Aberta.
Paper attempts to map and identify the innovation competences pointed out by the World Economic Forum in managers of startups residing in an open innovation laboratory in the city of Florianópolis.
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