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The Refusal Problem and Nonresponse in On-Line Organizational Surveys

Description: Although the primary role of the computer has been in processing and analysis of survey data, it has increasingly been used in data collection. Computer surveys are not exempt from a common problem: some refuse to participate. Many researchers and practitioners indicate the refusal problem is less for computer surveys, perhaps due to the novelty of the method. What has not been investigated is the refusal problem when on-line surveys are no longer novel. This research study examines the use of … more
Date: December 1995
Creator: Green, Tonya Merlene
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