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open access

Client Narcissism and the Decision to Switch Tax Professionals

Description: Contentious interactions may arise between a tax professional and client upon a disagreement over a tax position. In an increasingly competitive tax return preparation market, these contentious interactions represent a significant threat to tax practitioners' client satisfaction and retention objectives. I conduct an experiment in which I examine the effect of three factors on tax clients' (1) likelihood to accept the advice of the tax accountant and (2) likelihood to switch tax accountants up… more
Date: May 2021
Creator: Kaszak, Steven E
Item Type: Refine your search to only Thesis or Dissertation

Development and Exploration of End-User Healthcare Technology Acceptance Models

Description: This dissertation consists of three studies that collectively investigate the factors influencing the consumer adoption intention towards emerging healthcare technologies. Essay 1 systematically reviews the extent literature on healthcare technology adoption and serves as the theoretical foundation of the dissertation. It investigates different models that have been previously applied to study healthcare technology acceptance. Meta-analysis method is used to quantitatively synthesize the findin… more
Date: May 2021
Creator: Wei, Xinyu "Eddy"
Item Type: Refine your search to only Thesis or Dissertation
open access

A Dual Moderated Mediation Model of Favoritism's Effects on Employee Attitudes, Intentions, and Behavior

Description: Although suspected to be a widespread phenomenon, workplace favoritism is an under-researched area of study. Scholars have queried the effects of perceived favoritism on employee outcomes through only a handful of studies, and the majority of those studies have been conducted at private firms in Middle Eastern countries where tribalism (i.e., loyalty to one's family or social group) is conventional. Further, differences in conceptual definitions of favoritism and subsequent subdimensions have m… more
Date: August 2021
Creator: Walker, Laura
Item Type: Refine your search to only Thesis or Dissertation

The Effect of Online Consumer Reviews and Brand Equity on the Consumer Decision Making Process

Description: This research aims to investigate the (1) review effects on consumer decision making process, (2) effects of negative reviews on brand equity, and (3) consumers' likely response to a brand's request for reviews. The objective of the first essay is to investigate the nature of the relationship between skepticism and consumer decision making in an online behavior context. Its second objective is to know whether people's belief on their abilities or their hedonic principle moderates the relationsh… more
Date: December 2021
Creator: Ahmad, Fayez
Item Type: Refine your search to only Thesis or Dissertation

The Effects of the Use of Natural Language Processing and Task Complexity on Jurors' Assessments of Auditor Negligence

Description: The purpose of my dissertation is to examine jurors' evaluation of auditor negligence in response to auditors' use of natural language processing (NLP). To test my research objective, I conducted a 2x2 between-subjects experiment with 175 jury-eligible individuals. In the online experiment, I manipulated whether the audit team analyzes contracts with NLP software or by having human auditors read the contracts. I also manipulated task complexity as complex or simple. The dependent variables incl… more
Date: August 2021
Creator: Cui, Junnan
Item Type: Refine your search to only Thesis or Dissertation
open access

Enterprise Risk Management and Firm Operations: Evidence from Inventory Management

Description: Enterprise Risk Management (ERM) is a program that manages all firm risks in an integrated framework to control and coordinate offsetting risks. In this study, I provide the first archival evidence on how ERM affects firms' day-to-day, routine operations. Using hand-collected ERM adoption data and inventory information, I examine whether firms with an ERM program experience an improvement in their inventory management. My findings suggest that ERM adoption is associated with greater inventory t… more
Date: August 2021
Creator: Shadaei, Mehdi
Item Type: Refine your search to only Thesis or Dissertation
open access

Exploring the Complex Exchange Relationships in Direct Selling Channels

Description: This dissertation research explores the factors that influence direct selling agents' sales performance and job satisfaction. In the direct selling channels, the agents not only sell the products to customers. They may concurrently perform a "distributor" role as a stand-alone entity composed of their own sales network. This dissertation research features two essays. The first essay investigates how direct selling agents' perceptions of control and sense of belonging relate to PO. This ess… more
Date: December 2021
Creator: Geng, Guanyu
Item Type: Refine your search to only Thesis or Dissertation

Extensions of the Neural Network Models into Applications and Comparisons with General Linear Models

Description: This dissertation is designed to answer the following questions: (1) Which measurement model is better to contribute to the research model in different areas? (2) Within a given model, how does the data size influence the performance of a neural network (NN) and some other methods? (3) Compared to partial least square (PLS), ordinary least square (OLS), XGBoost, how is the performance of NN? Essay 1 systematically compares PLS-SEM to ANN and builds the hybrid vehicle purchasing intention model… more
Date: August 2021
Creator: Wang, Yuchen
Item Type: Refine your search to only Thesis or Dissertation

Freight Forwarder Satisfaction: A Conceptualization and an Empirical Test of Effect on Airport Customer Loyalty and Competitiveness

Description: In 2018, global gross domestic product (GDP) was US$86.3 trillion, and almost a quarter of that value was due to international trade with a value of US$19.6 trillion. Air cargo accounts for about 35 percent of that trade value (approximately US$6.86 trillion). Moreover, from the perspective of the airport sector, air cargo revenue contributes between 20 to 70 percent of airport revenue. The global airport revenue for freight in 2018 was US$250 billion. Despite the interest and research activiti… more
Date: May 2021
Creator: Almofeez, Sarah Ibraheem
Item Type: Refine your search to only Thesis or Dissertation

A Heuristic Approach to Selection of Analytical Methods: Three Empirical Healthcare Studies

Description: Managers rely on analytics to make decisions and the choice of the analytical method can influence their decision-making. This dissertation considers three cases and examines how the choice of analytical methods influence interpretations and implications. These areas are communication for health-related information in social media, health information technology investment by hospitals as it relates to patient satisfaction, and health related expenditure policies of countries. These studies deve… more
Date: August 2021
Creator: Tarakci, Yasemin
Item Type: Refine your search to only Thesis or Dissertation

Three Essays on Harmony in Intrapersonal Identity Networks

Description: Drawing attention to an under-examined process during organizational socialization, we develop theory to explain how newcomers' new organizational roles and social identities become embedded. The process of identities becoming embedded is influenced by how an individual's preexisting identities interact with new organizational identities during socialization. Perceived harmony relationships among identities indicate if newcomers experience identities interacting in a positive or negative manne… more
Date: August 2021
Creator: Anzollitto, Peter
Item Type: Refine your search to only Thesis or Dissertation

Three Essays on Information Privacy: Awareness, Sharing, and Resilience

Description: This work embraces three essays on information privacy: 1) Measures of Personal Information Privacy in Social Networks: Information Control and Situation Awareness, 2) Care to Share your Personal Information? and 3) Privacy Breaches: How Resilient Are You? Every transaction made either online or offline, and every social interaction that is transferred or stored electronically in some way, are generally consumed as big data and ultimately drives the analytics from which consumers benefit. Howev… more
Date: August 2021
Creator: Kim, Kevin
Item Type: Refine your search to only Thesis or Dissertation

Three Essays on Social Media Use and Information Sharing Behavior

Description: Social media platforms create rich social structures, expand users' boundaries of social networks and revolutionize traditional forms of communications, social interactions and social relationships. These platforms not only facilitate the creation and sharing of news and information, but they also drive various kinds of businesses models, processes and operations, knowledge sharing, marketing strategies for brand management and socio-political discourses essential for healthy and democratic fun… more
Date: May 2021
Creator: Bhagat, Sarbottam
Item Type: Refine your search to only Thesis or Dissertation

Three Essays on Vintage Products and Second-Hand Retail

Description: Now more than ever, consumers are deciding to forgo modern products and are buying vintage instead. Yet, despite the growing importance of vintage products in the consumer marketplace, research investigating why consumers buy old, often outdated products remains limited. Research that examines customer shopping behavior in second-hand retail markets, were vintage products are bought and sold, is similarly rare. What drives consumers to buy vintage products? What factors influence customer-sh… more
Date: August 2021
Creator: Schibik, Aaron J.
Item Type: Refine your search to only Thesis or Dissertation
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