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A Comparison of Points Versus Sounds as Reinforces in Human Operant Research
Research shows that human operant behavior typically differs from non-human operant behavior on schedules of reinforcement. These differences in performance may be related to differences between the experimental preparations used to study human and non-human operant behavior. One such difference is the type of reinforcer used. This experiment analyzed the differential effects of points alone, points backed up by money, and sounds on schedule performance of human subjects. Results show that sounds generated moderate rates of responding, capable of change in either direction. When points backed up with money were the reinforcers, however, high rates of behavior were generated, disrupting the previously established baseline performance. This suggests that while points may be effective in generating high rates of behavior, they may be ineffective in producing sensitive baselines needed to study human operant behavior on schedules of reinforcement.
The Effects of a Performance Improvement Strategy in a Work Team Setting: a Case Study
A popular approach to operating organizations in the 1990s is the implementation of work teams. The current literature offers little information on the use of performance management techniques in work team settings. This case study examined the effects of employing a performance improvement strategy on employee performance in a work team environment comprised of part-time graduate students. The performance improvement strategy included composing job descriptions, job aids (e.g., work organization charts), task request logs and posting weekly and monthly performance feedback. Improvements were observed in some aspects of team performance. Some of the improvement was due to task clarification and improved scheduling produced by the antecedent interventions. Performance feedback had little effect on measured performance but seemed to facilitate discussion and problem-solving.
Everyday Performances in U.S. Household Kitchens
BMA Innovation Consulting is committed to serving consumers products that can play a more meaningful role in household cleaning. So far, their innovation department has used psychology-based principles and approaches that have helped them understand consumers’ preferences, attitudes and claimed needs in household cleaning. That said, little information has been collected on the active role that products play or could play as participants in the everyday dynamics of US consumers. An anthropological approach to the study of U.S. kitchens, as an important center of family interaction in U.S. households, should yield important insights to the design and development of products that can more effectively and more actively participate in those dynamics. With this project I am fundamentally proposing a new approach to the identification of critical product design requirements. Figure on the right shows the key differences between the psychology-derived principles the organization is mostly using today vs. the anthropological lenses through which I will be conducting my research. Overall, I will be leveraging existing knowledge in the “individual desires” realm, connecting it to the collective situation & cultural context within which “cleaning action” emerges.
Examining the Relationship between Variability in Acquisition and Variability in Extinction
Using the "revealed operant" technique, variability during acquisition and extinction was examined with measures of response rate and a detailed analysis of response topography. During acquisition, subjects learned to emit four response patterns. A continuous schedule of reinforcement (CRF) for 100 repetitions was used for each pattern and a 30 min extinction phase immediately followed. One group of subjects learned the response patterns via a "trial-and-error" method. This resulted in a wide range of variability during acquisition and extinction. Only one subject emitted a substantial amount of resurgent behavior. A second group of subjects was given instructions on what keys to press to earn reinforcers. This group had less variability in acquisition and extinction and resurgent responding was prevalent.
An Experimental Analysis of Preference Problems in a Self-Control Choice Procedure by Adults with Mental Retardation
The original purpose of this study was to determine if Tegretol has an effect on the impulsive behavior exhibited by people with mental retardation. This was to be accomplished through a replication of the self-control choice procedures used by Ragotzy, Blakely, and Poling (1988). The procedure involved three stages. First, subjects chose between stimuli that provided either one or three edibles. Then the stimuli associated with the smaller and larger edibles were reversed. Following this, the procedure required the implementation of successively longer delays to the larger reinforcer. However, none of the subjects who participated was able to make the discriminations necessary to proceed, i.e., the subjects did not systematically select the stimulus associated with the larger magnitude edible choice. The identification and rectification of these errors in discrimination became the focus of this study. Various procedures were used to enhance discrimination, including fading, adjusting the magnitude of the edibles, and stimulus changes. None of these changes was successful in teaching the subjects the necessary discriminations.
Improving the Quality of Hotel Banquet Staff Performance: a Case Study in Organizational Behavior Management
The banquet staff at a north Texas hotel were responsible for setting up 11 different functions (e.g., buffet dinners) for conferences and meetings. The functions were often set up late and items were often omitted. An analysis suggested that performance problems were the result of weak antecedents, inefficient work procedures, inadequate training and a lack of motivating consequences. An intervention consisting of task checklists, feedback, goal setting, monetary bonuses, training and job aids was designed to enhance the accuracy and timeliness of function setups. Performance increased from an average of 68.8% on the quality measure (accuracy plus timeliness) in baseline, to 99.7% during the intervention phase. Performance decreased to 82.3% during a follow-up phase in which parts of the intervention were discontinued by hotel management. Performance increased to 99.3% with the reintroduction of the intervention phase.
The Role of a Point Loss Contingency on the Emergence of Derived Relations in the Absence of Original Relations
The role of point loss for symmetrical relations introduced simultaneously with probe trials in the absence of original relations on all probe trial performances was evaluated. Training was completed after six conditional discriminations were established in two contexts. Point loss was introduced simultaneously with probe trials in the absence of original relations in the first context. Probe trials with no point loss in the absence of original relations were introduced in the second context. The simultaneous introduction of probe trials and the point loss contingency may in some cases prevent the emergence of an equivalence class in the context that contained the point loss as well as in the context where no point loss occurred.
Second-Order Conditional Control of Members of an Equivalence Class
The conditional control of equivalence has received much attention in the analysis of verbal behavior. While previous research identified conditional control of relational responding and conditional control of equivalence class formation, this study investigated the possibility of conditional control of members of an equivalence class. Following baseline conditional discrimination training and equivalence testing, subjects were taught to select a particular member in the presence of a Green background screen and another member in the presence of a Red background screen.
Should Corrective Feedback Come Before or After Responding to Establish a "New" Behavior?
The purpose of this study was to determine the optimal form and timing of feedback to establish a "new" behavior. It examined the relative effectiveness of delivering a corrective feedback immediately before the learner responds to a previously incorrect trial as compared to delivering a corrective feedback immediately after the incorrect response is made. Corrective feedback delivered immediately before the next opportunity to respond produced better learning than corrective feedback delivered immediately after a response. The Feedback Before condition decreased errors during training and increased acquisition rates. Results also indicated an interaction between time of feedback delivery and the complexity of the task. As the task complexity increased, the results were more dramatic in favor of the Feedback Before condition.
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