UNT Theses and Dissertations - 67 Matching Results

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Commitment as an Indicator of Turnover in First Line Manufacturing Supervision: Organizational commitment is most commonly defined as a measure of an employee's commitment to the company or larger organization. In a longitudinal study, the Organizational Commitment Questionnaire was administered to 123 first line manufacturing supervisors in a defense contracting firm. After a one year check, subjects were grouped into categories of voluntary and involuntary turnover. The results suggest that significant relationships exist among the variables of departmental commitment, turnover and tenure. However, the study failed to show any relationship between organizational commitment and turnover.
Effects of Performance Levels of Subject Matter Experts on Job Analysis Outcomes: Much research has been undertaken to determine how Subject Matter Expert characteristics affect job analysis outcomes. The current study seeks to discover if performance levels are related to current incumbents ratings of their positions. A group of 114 corporate associates, from two administrative positions, served as Subject Matter Experts (SME) for this study. Separate job analyses for each position were conducted using the Job Analysis Task Checklist. The results for each job were analyzed to determine if SME performance levels affected job analysis outcomes. The results for both jobs showed that there were very few differences in job analysis results as a function of SME performance levels.
Development and Validation of a Two Factor Model of Adult Career Orientation: Subjects in this study were 5,523 respondents from a survey which was sent to households throughout the United States. The purpose of this study was to examine two basic components of career orientation: career indecision and career insight. Correlational analyses found relationships between career indecision and average job tenure, industry leaving intentions, industry staying intentions, and job satisfaction. Correlational analyses found relationships between career insight, industry staying intentions and job satisfaction. Multiple regression analyses were run using both career indecision and career insight as independent variables found that they had useful levels of incremental validity in predicting industry leaving intentions and job satisfaction. Potential uses of the two-dimensional career indecision - career insight model are discussed.
Virtual teams: The relationship between organizational support systems and effectiveness: This study investigates the effects of eight organizational support systems on virtual team effectiveness in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. One hundred and eighty surveys were sent to information technology managers and collaborative team members, representing 43 companies. The results indicated that developing new roles for IT professionals and senior managers significantly increased virtual team effectiveness in several areas. The findings support the theory that organizations that utilize virtual teams must create high-level structures, policies, and systems to support the teams and the information tools they use.
Virtual Teams and Technology: The Relationship between Training and Team Effectiveness: The impact of training on virtual team effectiveness was assessed in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. A 12-page survey was developed exploring all aspects of virtual teams. 180 surveys were distributed, 52 were returned representing 43 companies. Training led to higher effectiveness in planning tasks and setting goals, solving problems and making decisions, and conflict resolution, but not in communication and responding to customer requirements. Training may not solve all the problems that virtual teams will encounter; however, training will make the challenges easier to handle.
The Impact of Training on the Frequency of Internal Promotions of Employees and Managers: In this study, the relationship between formal training opportunities and internal promotions in organizations was examined in order to support the value of organizations investing in employees through training opportunities, as training is often seen as an expense to be cut in difficult times. Differences between general and specific training topics on the impact of frequency of promotion in an organization were addressed, as well as assessing differences between employees and managers. Training allows for a more capable workforce and pool of employees to pull from when an organization needs to hire. Hiring from within can save time, money, and allow for a proven person-organization fit that hiring from the external workforce cannot provide. The archival data used in the study were from the National Organizations Survey, 1996-1997 which included organizations of all sizes and forms. The analyses produced mixed support for the hypotheses. Significant relationships were found between hours of formal training and frequency of promotions of employees, and between importance of training in promotions and frequency of promotions for managers. Multiple regressions revealed that the hypothesis predicting that increased hours of training focused on general skills would positively contribute to promotion rates was not supported for either employees or managers. Exploratory analyses were also conducted to further investigate training and promotion practices. Significant contributions to hours and importance of training in promotion were discovered for certain types of skills training for both the employee and manager groups. Comparison between the employee and manager groups across variables found significant differences in certain skill type training. Practical implications of the findings and future study considerations are discussed.
A Validation Study of a Writing Skills Test for Police Recruit Applicants: This study evaluated the effectiveness of a direct test of higher-order and lower-order writing abilities needed for police report writing. This test was specifically designed to address report writing deficiencies experienced by police in the training academy. Descriptive statistics were examined, and relationships between this test and writing ability dimensions included on a separate, indirect, multiple choice test were investigated. Direct and indirect scores were correlated with training academy performance. Because both tests assessed higher-order and lower-order writing abilities, comparisons were made to determine which type of test was most appropriate for assessing the different types of writing skills. Results indicated that the direct test was a valid predictor of academy performance. Direct methods of measurement were found to be better than indirect methods for assessing higher-order writing skills. For lower-order writing skills, the indirect method appeared to be a better measure than the direct method.
Vicarious Learning: The Relationship Between Perceived Leader Behavior and Work Group Member Behavior: The relationship between perceived leader behavior and work group behavior was examined. Archival survey data was used in the analyses. The company that developed the survey randomly selected 595 employees to complete the survey. Results suggest there is a strong and significant relationship between leader and subordinate behavior. Group members who report that their leader demonstrates a particular behavior also report that their work group demonstrates the same or similar behavior, suggesting that subordinates may be modeling the behavior of their leader. Leadership behaviors related to trust, availability, respect, conflict, and support seem to be the best predictors of work group behavior. Furthermore, whether or not group members have received team training appears to have an effect on their perceptions of their leader and work group. The challenge for leaders is to understand modeling principles so that they can facilitate the modeling of functional rather than dysfunctional behaviors.
Effects of Implementing a Competency-Based Performance Management System on Measures of Sales Performance: Use of competency models has exploded in recent years. Unfortunately, the empirical research to validate such systems is scarce. This study explores the relationship between Competency-based Performance Management Systems and sales performance to determine whether the use of these systems increases performance. Performance data from sales representatives in a medical products company were examined to determine changes in performance following the introduction of the Competency-based Performance Management System (N=64). Correlations with performance were obtained for each competency dimension to determine if any factors were highly correlated with performance and if state-factors were more positively correlated with performance than trait-factors (N=66). The study found no significant relationship between implementation of a Competency-based Performance Management System and sales performance. Also state-factors were not more positively correlated with sales performance than trait-factors.
Evaluation of an Ergonomic Intervention Program for the Prevention of Cumulative Trauma Disorders in Industry: The present study analyzed the health benefits data of employees in a southwestern United States manufacturing plant. The data consisted of the prevalence rates of headaches, muscle injuries, upper respiratory complaints, and colds/flu for baseline (1985) and intervention levels (1986-1988) for five high-risk jobs. The prevalence rates of headaches and muscle injuries decreased significantly (p < .001) from baseline levels for all five job groups. Comparisons with a nontreatment group revealed significant decreases (p < .05) for three of the five job groups. The findings support the efficacy of the ergonomic interventions. A health surveillance system is recommended for early detection and prevention of cumulative trauma disorders.
A Concurrent Validation Study of a Paper and Pencil Test Battery for a Sales Position: Participating in this study were 251 decorator consultants. The decorator consultant position is a direct sales position. The primary objective of this study was to demonstrate that a relationship existed between decorators' selection test scores and their job performance. The SRA Verbal Form, the EAS Numerical Ability Test, the EAS Space Visualization Test, and the Sales Attitude Checklist were evaluated as potential selection tests. Behavioral criteria and managerial ratings were used to assess job performance. Correlational analyses revealed that all the tests but the SRA Verbal Form were significantly correlated with two or more criteria.
The Angoff Method and Rater Analysis: Enhancing Cutoff Score Reliability and Accuracy: At times called a philosophy and other times called a process, cutting score methodology is an issue routinely encountered by Industrial/Organizational (I/0) psychologists. Published literature on cutting score methodology appears much more frequently in academic settings than it does in personnel settings where the potential for lawsuits typically occurs more often. With the passage of the 1991 Civil Rights Act, it is no longer legal to use within-group scoring. It has now become necessary for personnel psychologists to develop more acceptable selection methods that fall within established guidelines. Designating cutoff scores with the Angoff method appears to suit many requirements of personnel departments. Several procedures have evolved that suggest enhancing the accuracy and reliability of the Angoff method is possible. The current experiment investigated several such procedures, and found that rater accuracy methods significantly enhance cutoff score reliability and accuracy.
A Comparative Analysis of Three Forms of Evaluating Management Training Programs: The practice of training evaluation has not kept pace with prescription, and evaluations being being done are frequently negligent of appropriate controls needed to draw valid conclusions. A comparison was made of training outcomes contrasting results obtained using carefully controlled scientific approaches with those from a more popular less scientific approach. The research design involved the collection and analysis of data from a single organizations managerial training program. , Three different methods of training evaluation were studied: an "immediate reaction" rating sheet, a self-report participant survey, and a similar survey completed by t he participants' subordinates. Bo th surv ey r e sul t s showed no signif icant c hang es in on-the-job behavior six weeks after training. In contrast the "immediate reaction" ratings were positive, implying the training program was a "success." Conclusions w ere drawn concerning the validity of methods compared.
Intellectual Ability, Personality, and Vocational Interest as Predictors of Successful Job Performance in Restaurant Managers: The history and use of tests of intellectual ability, personality, and vocational interest is briefly discussed as background for an exploratory study in the use of these instruments in predicting successful restaurant manager performance. Most previous research regarding managerial potential has focused on perceptions of managerial ability rather than on performance issues. Sixty-eight restaurant managers were tested in order to assess general intellectual ability, personality traits, and vocational interests as predictors of performance criteria. Based on previous research, it was hypothesized that general intellectual ability, vocational match, masculinity, ascendance, and sociability would be positively correlated with effective job performance ratings. Results of the study did not confirm these predictions.
Predictive Validity of the Retail Employment Inventory for the Selection of Over-the-Road Truck Drivers: An independent pilot study suggested that the Retail Employment Inventory (REI) might be predictive of subjectively and objectively measured Over the Road (OTR) truck driver performance. The present validation study consisted of three parts. First, an examination of the relationship between REI scores and 11 objective, performance criteria revealed weak and non-significant correlations. Second, a comparison of subjective ratings and REI scores failed to replicate the findings of the pilot study. And third, to confirm that the task components of the OTR job were correctly identified in the pilot study, a second job analysis was performed. Possible reasons for the failure of the REI to predict OTR performance and directions for future research are discussed.
Revision of the Logical Reasoning Subtest of the California Test of Mental Maturity: The purpose of the study was to develop a revision of the logical reasoning section of the California Test of Mental Maturity which increases its discriminative ability while maintaining an acceptable measure of reliability. Subjects were 102 students of general psychology classes at North Texas State University. All were administered the Logical Reasoning section of the California Test of Mental Maturity in its original form and an experimental revision of it (LRTR). The Wesman Personnel Classification Test was administered at the same time to demonstrate the tests' construct validity. Pearson product-moment correlations, item and homogeneity analyses were run. Results indicated that the revised test correlated significantly with the original test and the WPCT. Internal validity of the revised test was satisfactory, showing an improvement over the original test in terms of clarity, reliability and homogeneity.
Job Satisfaction of Registered Nurses in a Patient Focused Care Team: The purpose of this study was to determine whether the job satisfaction and motivating potential of nursing jobs would be higher for nurses using Patient Focused Care (PFC) compared with nurses not using PFC. Nurses from a large metropolitan hospital served as subjects. Data were collected using three instruments designed to measure job satisfaction and motivating potential. Those instruments were the Job Diagnostic Survey, the Job Descriptive Inventory, and the McCloskey/Mueller Satisfaction Scale. It was hypothesized that nurses working on PFC nursing units would demonstrate greater job satisfaction and motivating potential than nurses working on non-PFC nursing units. The hypotheses were not supported. Results were explained by, among other things, accounting for the nature of the instruments used. The two instruments which gave data counter to the hypothesized direction were not nursing-oriented.
The Effect of Type A and Type B Personality and Leadership Style on Absenteeism: This study explored the relationship of Type A/B personality and leadership style to absenteeism. Absenteeism data were gathered for 243 male fire fighters and fire engineers. Each subject was administered the Jenkins Activity Scale to measure his Type A characteristics and the Leader Behavior Description Questionnaire to measure his perception of his supervisor's leadership style. The results, though non-significant, revealed that: a) Type A's had less absenteeism than type B's; b) Subjects who perceived their supervisors as being low on consideration had less absenteeism than those who perceived their supervisors as being high on this dimension; c) Type A's absenteeism was low and Type B's was high when working under a leader perceived as low on structure. Finally, a weak but significant three-way interaction effect revealed that the highest amount of absenteeism occurred when Type B' s worked under supervisors who were high in consideration and low in structure. The least amount of absenteeism occurred when Type A's worked under supervisors who were high in structure and low in consideration.
The Relationship of Selected Personality Factors to Turnover Among Restaurant Managers: This study investigated the relationship between turnover and personality measures through the application of discriminant analysis in a split sample cross validation design. Four personality tests measuring 34 dimensions of personality were administered to 300 Caucasian male job applicants. The tests were the Fundamental Interpersonal Relations Orientation-Behavior, the Vocational Preference Inventory, a shortened version of the DF-Opinion Survey, and the Guilford Zimmerman Temperament Survey. Ten of the dimensions were initially found to be significantly related to turnover. The shrinkage of the coefficient after cross validation was enough for the loss of statistical significance. It is suggested that personality measures are moderately associated with turnover and that investigations examining methods to reduce turnover should focus on other variables.
Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain: Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A significant reduction in turnover would have occurred at the highest composite score level, if used as a hiring cut off. Results were tempered by several considerations, including a high percentage of false negatives and an insignificant linear relationship between composite scores and tenure.
Employee Theft: The Relationship of Shrinkage Rates to Job Satisfaction, Store Security, and Employee Reliability: The correlation between employee theft and various employee attitudes is investigated with 489 subjects from a large discount store chain located in the southeastern United States. Subjects completed two tests: Personnel Decisions, Inc. 's Employment Inventory/Customer Service Inventory which measures employee reliability and orientation toward providing customer service; and the Organization Responsiveness Questionnaire which measures satisfaction and perceived store security. Individual scores on the tests were correlated with a performance rating form completed by the subject's supervisor. Scores were computed for each store and correlated with inventory shrinkage rates. Results revealed relatively weak correlations for some variables. The multiple regression analysis was unable to significantly predict any of the criterion variables.
Factors Relating to Upper Level Employee Support for Organizational Redesign: Successful implementation of organizational redesign depends on the support of employees at all levels of the organization. This study looked at some of the factors that are related to employee support for organizational redesign. Subjects (82 support staff members of a small manufacturing plant undergoing organizational change) were administered a survey which measured employee perceptions about the change management process and the disruption the change caused to their daily routine. Eleven variables were assessed as independent variables in terms of their relationship to the dependent variable which was employee support of the organizational change. All eleven variables were significantly related to the dependent variable. The implications of these results and issues for further research was discussed.
Impact of Interpersonal Skills Training on the Effectiveness of Self-Managed Work Teams: The purpose of this study was to determine whether the teams that received interpersonal training would function more effectively as a team than the teams that did not receive training. Individuals from a large division of a major defense contractor in the southern part of the United States served as subjects. Data were collected using the Team Effectiveness Profile designed to measure team effectiveness. This survey measures the overall score as well as five sub-scores. It was hypothesized that the teams that received training would function more effectively than the teams that did not receive training. The hypotheses were not supported. Results were explained, among other things, by the internal and external changes that hampered the transition towards self-managed work teams.
Validation of a Selection Battery for Retail Sales People in Telecommunications: The study employed 206 entry-level, retail sales associates working for a large telecommunications company across 70 store sites. The purpose of the study was to discriminate successful performers from those with little sales potential via a valid, fair, and practical selection procedure. The experimental test set consisted of the General Ability Battery, Sales Attitude Checklist, Wonderlic Personnel Test, SRA Verbal Form, School and College Ability Test Verbal, SPA Arithmetic Index, and SRA Reading Index. Supervisory ratings and percent revenue data were used as measures of sales performance. Based on the multiple regression results, the SPA Reading Index and SRA Verbal Form were chosen to compose the final selection system for the retail sales position.
An Empirical Investigation of Criterion Development and the Multiple Criteria Versus Composite Criterion Debate: The purpose of this study was to empirically examine two empirically examine two main areas of concern in selecting criteria for validation studies: the development of the criterion and the multiple criteria versus composite criterion debate. Evidence was found for the ability of the various weighting schemes used to generate composites that were statistically and conceptually different from one another. Knowledge of the nature of each composite, along with the multiple criteria approach, proved essential to understanding the composite criterion to the validation process. Selection and treatment of the criterion apparently consist of judgment and individual estimations.
The Effect of Presence of Support Systems and Level of Agreement on the Performance of Work Groups: In the study of team-based organizations most of the research has focus on the internal make-up and structure of teams. Recently there has been more interest in the effects that environment has on teams. With this new focus Support Systems in organizations have become an area of interest. Examining the perceptions of workers with respect to support systems of organizations could give insight into performance. This study specifically examines the interaction between a team's shared perception of the support in their environment and the level of support in their environment. The interaction between the two does seem to have a strong relationship with perceived performance. How do the two concepts interact, and what does this mean for organizational designers? Both questions are discussed.
Team Compensation Systems: a Survey and Analysis: The purpose of this project was to examine team compensation systems and to evaluate the impact of their critical elements--level (what to motivate), compensation mixture (what rewards motivate), and employee perceptions (how to motivate)--on team effectiveness. Twenty-three organizations, 108 teams, and 769 team members participated in this study. Project results found that teams that utilized team level rewards, especially when associated with a complete compensation mixture, had significantly higher team effectiveness scores compared to teams that utilized only individual level rewards. With respect to employee perceptions, results found that: (a) perceptions of system understanding, measure controllability, pay-for-performance, and payout frequency, particularly, were significant components of employee compensation system satisfaction; and (b) employee compensation system satisfaction and perceptions of compensation system effectiveness were significantly related.
Factors Impacting Employee Acceptance of an Alternative Reward System: This study is intended to analyze employee acceptance of an alternative reward system that reinforces continuous learning, teamwork, major expansion of individual capabilities, business knowledge application, and business unit (team) performance. This system is in contrast with traditional pay systems that reward seniority and individual performance determined by the subjective ratings of a direct supervisor, with pay increases based mainly on current job grade (and the availability of higher job grades within the company) and comparison with market value of the job. Individuals from three areas of a major electronics manufacturing company in the southwestern part of the United States served as subjects.
An Examination of the Criterion-Related Validity of a Developmental Assessment Center: The purpose of this study was to investigate the criterion-related validity of an assessment center's competency dimension ratings, exercise ratings, and standardized test scores. Numerous studies have clearly demonstrated assessment centers display substantial evidence of content and criterion-related validity. However, the inability of assessment centers to display construct-related validity has caused a great deal of concern among researchers. The suggestions of these researchers are addressed through a more detailed examination of the criterion-related validity of an assessment center. Despite a number of methodological issues, two competency dimensions and two components stand out as viable predictors of the criteria used in this study. Examination of individual and incremental validity coefficients reveals the Strategic Focus and Attracting and Developing Talent competency dimensions, the In-Basket exercise, and the Watson-Glaser scaled score consistently predict the criteria used in this study. The implications of these results for future research are discussed.
A Comparison of Training Needs in the Public and Private Sectors: The training needs of managers in the public and private sectors were investigated and compared. Future trends in training that are foreseen by these managers were also researched. Forty-four public sector managers and 34 private sector managers completed a questionnaire covering such topics as: current training needs, current training efficiency, and future trends in training. Topics covered included an overview of the problem, identification and explanation of current trends in topical literature, results of the research, and conclusions drawn from the findings. The results indicated a small difference in current training needs of the two sectors. Recommendations for future studies included a larger sample population and a follow-up study of the private sector managers.
Coping with Job Loss and Career Stress: Effectiveness of Stress Management Training with Outplaced Employees: A stress management intervention was developed and integrated into the services provided by one of the nation's largest outplacement consultants. The purpose of the intervention was to aid outplacement clients in the management and resolution of stress associated with job loss and career transition. Based on the results of this study, the intervention had the effect of helping treatment participants maintain their levels of effective coping when compared to nonparticipants. This study supports the hypothesis that stress management training can be helpful for unemployed individuals and may impact their emotional well-being as they go through the job search process.
The Relationship of Cognitive Job Satisfaction and Organizational Citizenship Behavior in a Military Orgnaization: Organizational Citizenship Behavior (OCB) is an established psychological construct that represents work behavior that is not required but contributes to improved organizational performance. This study examined the relationship of cognitive job satisfaction and OCB in a military organization. Several demographic variables previous identified to be related to OCB were also measured. Cognitive Job Satisfaction was significantly related to both self and supervisor ratings of OCB. The magnitude of correlations of pay and job cognitions with altruism and conscientiousness dovetailed with previous research results in field studies with much larger sample sizes. Government service civilians had significantly higher mean self-rated OCB than military personnel. Age and tenure were significant moderator variables in this relationship, but did not have significant main effects. Tenure was significantly correlated with self-rated OCB and both its factors, altruism and conscientiousness. Insufficient statistical power due to few respondents and range restriction due to pre-selection limited the ability to find significant group differences.
Relationship between Perceived Team Leadership Style and Effectiveness Ratings: An abundance of theories exists on what constitutes appropriate team leadership; What seems to be lacking is how the "followers" react when exposed to their tenets. This particular study involves testing a contemporary model (Stewart & Manz, 1995) via interview statements that seem to indicate that a certain form of team leadership is taking place. Once determined, the effectiveness of the leadership "style" that is in effect is assessed using ten different performance dimensions to determine if that style is successful (or detrimental) in any of those areas. Leadership "tools" from other theories and models are examined as well.
Managerial self-awareness and its impact on leadership in high-performing managers.: Managerial self-awareness is thought to impact leadership. A multi-rater feedback instrument was used to gather performance data on 70 managers in a large multi-national airline in regards to five leadership dimensions: making sound decisions, driving for results, effective communication, self-management, and innovation. Difference scores between self and direct reports were calculated and used as the operational definition of managerial self-awareness. T-tests were run to examine the difference between high performers and average performers. No significant differences were found. Additionally, correlational measures between the five leadership competencies and the managerial self-awareness measure indicated statistically weak relationships.
How does personality relate to contextual performance, turnover, and customer service?: Personality measures are often used by organizations to select and develop employees in a way that maximizes their performance. Studies examining the relationship between personality and job performance have found some evidence for their utility in a variety of situations. Data was collected from a large restaurant company (N=9,800) in which hourly employees took a personality test for selection. Supervisory performance ratings and turnover data were also included for some employees. A three factor model of contextual performance consisting of personal support, organizational support, and conscientiousness initiative was tested and supported. The personality scales with the strongest relationship to performance, included drive and energy, friendliness, and emotional consistency. Effect sizes were relatively similar to previous meta-analytic studies, with the exception of a facet of conscientiousness which revealed a lower correlation with performance than expected. A differential pattern of correlations between the personality scales and performance dimensions was observed that supported some of the theoretically aligned constructs. The correlations between the personality variables and performance were unexpectedly higher among customer facing employees than team-based employees. No hypothesized interaction effects were supported, but some nonlinear relationships were found among some of the personality scales and performance. Drive and energy was a statistically significant predictor in decreasing the rate of turnover, however no support was found for any personality scale predicting job abandonment or involuntary turnover. Finally, a path model was tested that provided marginal support for performance mediating the relationship between personality and customer service ratings at the store level. Implications for human resource practices and recommendations for future research are discussed.
Sexual harassment: Do gender and organizational status of harasser really matter?: The research investigated the impact of sexual harassment on withdrawal behaviors and attitudes toward harassment by examining the gender composition of the harassment dyad and the organizational status of the perpetrator in relation to the victim. Archival data from the Inter-University Consortium for Political and Social Research at the University of Michigan was used to obtain surveys in which participants rated their attitudes and experiences related to sexual harassment. Only individuals who reported experiencing sexual harassment within the 24 months prior to data collection are included in the current research. A MANOVA was conducted to determine if withdrawal behaviors and attitudes of victims varied by the gender dyad and/or the organizational status of the perpetrator. Results indicated that individuals harassed by people with higher organizational status displayed more withdrawal behaviors in the form of decreased productivity and increased use of sick, annual, and unpaid leave. Individuals harassed by a member of the same gender also used more unpaid leave. Interestingly, individuals harassed by members of the opposite gender, tended to disagree more strongly with the attitude index measuring cautious awareness of sexual harassment.
Stereotype threat in India: Gender and leadership choices: Stereotype threat is a psychosocial dilemma experienced by members of a negatively stereotyped group in situations where they fear they may confirm the stereotype. This study examined the phenomenon in India, thereby extending previous research to another culture. In addition, with participation by students preparing to be professionals, the results are applicable to organizational settings. Ninety graduate students from a professional training institute viewed common Indian advertisements under three conditions: gender stereotypic (women depicted as homemakers), counter stereotypic (women represented as professionally employed individuals) and neutral (no reference to any gender identity). It was hypothesized that females in the stereotypic condition would be susceptible to stereotype threat effect and thus opt for problem solver over leadership role on a subsequent task, while females in the counter stereotypic condition were expected to choose leadership roles. ANOVA was employed to test for differences across the three conditions. The study also hypothesized mediation of the stereotype threat performance deficits by self-efficacy, evaluation apprehension, anxiety, role conflict, stereotype activation, father's and mother's education levels. Hierarchical multiple regression procedures as recommended by Baron and Kenny (1986) were conducted for mediational analysis. Data analysis provided partial support for the two hypotheses. In support of the stereotype threat theory, condition emerged as a significant variable influencing selection of role choice. In line with previous research, no evidence for mediation by any of the variables studied as potential mediators was found. However role conflict and evaluation apprehension may have functioned as suppressor variables that enhanced the variance in the condition-role choice relationship. The results of the study and their implications, in context of the Indian scenario, are discussed. Certain limitations are identified and suggestions made for future research.
Assessing Measurement Equivalence of the English and Spanish Versions on an Employee Attitude Survey Using Multigroup Analysis in Structural Equation Modeling.: The study utilized the covariance structure comparison methodology - Multigroup Analysis in Structural Equation Modeling - evaluating measurement equivalence of English and Spanish versions of an employee opinion survey. The concept of measurement equivalence was defined as consisting of four components: sample equivalence, semantic equivalence, conceptual equivalence and scalar equivalence. The results revealed that the two language versions of the survey exhibited acceptable measurement equivalence across five survey dimensions Communications, Supervision, Leadership, Job Content & Satisfaction and Company Image & Commitment. Contrary to the study second hypothesis, there was no meaningful difference in opinion scores between English-speaking and Spanish-speaking respondents on the latent construct of Job Content & Satisfaction.
Dimensional Assessment of Empowerment in Organizations: This research project was inspired by a survey that was designed to help an organization determine how well it was doing in its efforts to empower associates and achieve a goal of continuous improvement. Initial review of the survey created suspicion that the survey was not built around the appropriate dimensions to accurately measure the level of empowerment in organizations. As such, the survey was psychometrically analyzed to determine the validity of the instrument as a measure of empowerment. Additionally, an extensive review of the literature was performed to determine new dimensions that would most accurately measure empowerment. Eight dimensions (culture, trust, accountability, leadership, ability, commitment, responsibility, and communication) were put forth as the most appropriate to measure empowerment. Subject matter experts with knowledge and experience in the area of organizational empowerment reviewed the new dimensions for accuracy and fit with the original survey items.
Individual Behavior Change in the Context of Organization Change: Towards Validation of the Transtheoretical Model of Change in an Organizational Environment: A review of literature indicates limited effort to understand and explain employees' acclimation to, and adoption of, new behaviors required by organization change initiatives. Psychological theories of individual behavior change have, in restricted instances, been applied into organizational environments. The transtheoretical model of change (TTM) offers a comprehensive explanation of behavior change uniting multiple theories of individual change. TTM describes change as a series of stages that individual progress through before arriving at the decision to implement a change in behavior. Movement through the stages is facilitated by processes which increase the probability of a behavior change effort's success. The present research investigated the potential applicability of TTM for explaining individual level change within a new context, specifically, an organizational environment. To examine if individual change in the context of an organization occurs in the fashion described by TTM, measures of core TTM constructs were delivered to employees in a water department of a city in the American southwest. The water department was immersed in an organization change initiative necessitating individual behavior change by its employees. Results of TTM core construct measures and their relationships with each other and the stages of change were examined. Initial findings are indicative of TTM's potential applicability as a description of behavior change within an organizational context. Implications of these findings, potential applications, imitations of the current research, and recommendations for future research are discussed.
Relationship Between Employee Age and Perceptions of Work in Self-Managed Work Groups: Derived from sociotechnical systems theory, autonomous or self-managed work groups are a form of work design in which employees are multi-skilled, take responsibility for the group's tasks, and have discretion over the decisions which impact group performance. Previously collected survey data from 602 employees of a southwestern manufacturing firm were examined via factor analyses and multivariate analysis of variance. Significant differences were found for self-managed work group members versus traditional job holders regarding enhanced organizational involvement and enhanced work responsibility. However, there was no evidence of an age effect nor interaction regarding age. This study provides evidence to other action researchers and organizational decision makers that an "older" work force should not be considered a barrier to implementing this type of work design
Holland's Self-Directed Search: A Measure of Interests of Abilities?: This study examined the relationship between the sub-components of Holland's Self-Directed Search and independent, objective measures of ability using a comprehensive battery of well-validated tests of primary abilities corresponding to each of Holland's six vocational interest types. The sample consisted of 149 female undergraduate students, ages 18-25. Correlation of the ability measure test scores with the four Self-Directed Search subcomponents revealed that the subtests were not related to corresponding measures of ability in a consistent fashion. Implications for the use of the Self-Directed Search in assessing abilities are discussed along with suggestions for future research investigating the relationhip between interest in ventories and the measurement of primary abilities.
Prediction of the Job Performance of Restaurant Workers Using a Service Orientation Measure: Service orientation has been suggested to be a work-related behavioral trait that contributes toward overall job performance in certain occupations. Therefore, the Batrus Hollweg Service Questionnaire (SQ), a personality inventory, was hypothesized to predict performance in a sample (N=55) of fast-food restaurant workers whose jobs were primarily composed of service-related elements. A performance evaluation form was created for use as the criterion measure. An alternative scoring system for the SQ was developed, and showed it to be significantly correlated with the criterion. The potential for use of the alternative scoring procedure is discussed.
Validation of a Test Battery for the Selection of Driver Managers in a Trucking Organization: This study was a concurrent validation of a paper and pencil test battery used at a national trucking company. Forty-eight driver managers were rated by their immediate supervisors with the performance appraisal covering 12 dimensions of job behavior that was developed by the experimenter. The driver managers were also administered the Wesman Personnel Classification Test, the Watson-Glaser Critical Thinking Appraisal, and the California Psychological Inventory (CPI). A biographical information blank was also developed and validated. Most validity correlations were nonsignificant, with the exception of the Dominance scale r = .25 (p < .05), the Self-control scale r = -.25 (p < .05), the Communanlity scale r = .29 (p < .05), and the Flexibility scale r = -.39 (p < .05), with overall performance.
The Self-Managed Work Team Environment: Perceptions of Men and Women: The present study empirically examined working behaviors of men and women within a self-managed working environment. Three models of women and work were studied. Results indicated women exhibited higher levels of job meaning and continuance commitment. The more self-managed production team exhibited higher levels of growth need strength, support from co-workers, continuance commitment, task significance and lower levels of role conflicts. Support teams exhibited higher levels of autonomy and satisfaction with pay. Path analysis, testing a model based on Astin's sociopsychological model indicated direct effects from expectancy to general satisfaction, from gender to expectancy, and task significance to gender. An alternative model showed direct effects between general satisfaction and expectancy, satisfaction with pay, task significance and expectancies, and between satisfaction with pay and teams.
The Effects of Realistic Job Previews on Turnover in a Financial Services Organization: Realistic Job Previews have been shown to impact newcomers to jobs through ircreased self-selection, reduced turnover, eased adjustment, improved performance and increased job satisfaction. To address a turnover problem, Realistic Job Previews were implemented in hiring for two entry level positions in half of 539 branch offices of a large financial services organization. Subjects consisted of 122 Service Representatives and 98 Financial Representatives. Eight months after implementation, turnover rates were compared for control and experimental groups. There was no significant difference between turnover among Service Representatives. Financial Representatives in the experimental group had lower turnover rates (p < .10), with the difference increasing over time. Comparing the turnover rates between three and six months tenure resulted in a statistically significant difference (p < .05).
Impact of Job Classification Level on Perceived Empowerment Level in a Work Setting: Empowerment, which has been described as both a means of effecting higher and more efficient quality work outputs and a means of facilitating greater freedom in the workplace combines elements of philosophy, psychology, and management theory. The perceptions of the present empowerment level of 3500 employees of a division of a major corporation were analyzed using data from an empowerment survey. The results were examined using correlational and factorial measures to test the structure of the survey. ANOVA and pair-wise comparisons were used to examine group differences on five subscales of the survey based on employee level in the organization. Significant differences were found in almost all categories. Rank order for the three levels differed from previous findings, perhaps due to empowerment thrusts.
An Employee Participation Change Project and Its Impact on the Organization: a Case Study: The purpose of this study was to document and assess the consequences of implementing employee involvement in a manufacturing setting. Using a quasi-experimental design, the study utilized information from various sources of data including archives, interview, and questionnaire data for a three to four year period. Time series comparisons were used. The results indicated that production increased initially, but then dropped back to original level. Quality of products increased and continued to improve gradually. The highest rate of improvement was observed in safety. An attempt was made to measure current level of commitment at the plant but was unsuccessful due to a low return rate of questionnaires. Overall, data collected partially support the hypotheses. Implications for further research and practice are discussed.
Relationship of a Situational Interview to the Job Performance of Convenience Store Clerks: A situational interview was developed for use in the selection of convenience store cashiers. One hundred two newly hired cashiers were interviewed using the situational interview. Ninety days later, a performance appraisal was completed for all subjects who were still employed. There was no significant difference in interview scores between those still working 90 days after hire and those who were not (t = 1.14, df = 100, n.s.). Correlations between the total interview scores and the total performance appraisal scores were generally very low or negative. Potential explanations for the failure of the interview to predict turnover or job performance are discussed
Development of a Model of Leadership for Self-Managed Teams in a Greenfield Environment: This study identified and defined leader behaviors with two levels of leadership in a self-managed team organization. Job analysis methodology was used. A comparison of task importance values was made within groups and between hierarchical levels in the organization. Identified leader behaviors were compared with effective, traditional leader performance. Qualitative data collected throughout the investigation clarified an integrative model for effective organizations developed from the literature. The model included leader characteristics and team member behaviors when using self-managed teams.

UNT Theses and Dissertations - 67 Matching Results

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