A letter report issued by the Government Accountability Office with an abstract that begins "Based on GAOs previous work and the information obtained from other agencies, GAO identified eight individual practices that can be combined and considered steps within an overall lessons-learned processthat is, a systematic means for agencies to learn from an event and make decisions about when and how to use that knowledge to change behavior. Not all of the agencies with which GAO spoke used all of the practices, and the application of the practices varied among agencies. For example, to collect information about an incidentthe first …
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Description
A letter report issued by the Government Accountability Office with an abstract that begins "Based on GAOs previous work and the information obtained from other agencies, GAO identified eight individual practices that can be combined and considered steps within an overall lessons-learned processthat is, a systematic means for agencies to learn from an event and make decisions about when and how to use that knowledge to change behavior. Not all of the agencies with which GAO spoke used all of the practices, and the application of the practices varied among agencies. For example, to collect information about an incidentthe first step of the processthe Bureau of Diplomatic Security within the Department of State collects incident reports, footage from security cameras, and interviews witnesses. To disseminate lessons learnedthe fifth stepthe Los Angeles Police Department produces a formal document after a critical incident that captures the lessons learned and disseminates the document to its units for use in planning, preparation, and coordination exercises."
This report is part of the following collection of related materials.
Government Accountability Office Reports
The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for the U.S. Congress investigating how the federal government spends taxpayers' money. Its goal is to increase accountability and improve the performance of the federal government. The Government Accountability Office Reports Collection consists of over 13,000 documents on a variety of topics ranging from fiscal issues to international affairs.
United States. Government Accountability Office.Federal Real Property Security: Interagency Security Committee Should Implement A Lessons-Learned Process,
report,
September 10, 2012;
Washington D.C..
(https://digital.library.unt.edu/ark:/67531/metadc299973/:
accessed June 8, 2024),
University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu;
crediting UNT Libraries Government Documents Department.