Veterans Benefits Administration: Clarity of Letters to Claimants Needs to Be Improved
Description:
A letter report issued by the General Accounting Office with an abstract that begins "The Veterans Benefits Administration (VBA) provided $23 billion in monthly cash benefits to 3.2 million disabled veterans and their families through its compensation and pension program in fiscal year 2001. In the same year, VBA mailed 1.2 million "notification" letters to veterans and their families, informing them of VBA's decisions on compensation or pension benefits claims filed. VBA also sent 1.2 million …
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Date:
April 23, 2002
Creator:
United States. General Accounting Office.
Partner:
UNT Libraries Government Documents Department