X Marks the Spot: Creating and Managing a Single Service Point to Improve Customer Service and Maximize Resources
Description:
This article describes how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently.
Date:
June 8, 2016
Creator:
Venner, Mary Ann & Keshmiripour, Setareh
Item Type:
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Partner:
UNT Libraries