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[I.M. Pei Window]

Description: Photograph of a building in Beijing, China designed by I.M. Pei. A large window is visible in the foreground. A rock garden and other buildings are visible through the window. A woman is visible down the corridor to the right of the window.
Date: unknown
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[I.M. Pei Building]

Description: Photograph of a building interior designed by I.M. Pei in Beijing, China. The foreground is dominated by a wooden latticework with a diamond opening. Through the opening, the bottom floor and glass roof of the building are visible. A small pool with rocks is visible on the bottom floor.
Date: unknown
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[White Hart Hotel]

Description: Photograph of the White Hart Hotel in St. Albans, England. The hotel is visible in the foreground between two buildings. A planter with flowers sticks out in the right foreground.
Date: August 31, 1960
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[The Royal Hotel]

Description: Photograph of the Royal Hotel sign on a street in England. In the foreground, the street lined with houses is visible. Men and women walk on the sidewalk. The hotel sign is visible in the right foreground sticking out from a building. It is a sign for the Royal Hotel Garage.
Date: unknown
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[Mitakeya Hotel]

Description: Photograph of a room in the Mitakeya Hotel in Kanazawa, Japan. The room contains two mats on the floor. Ray Gough A man kneels on the second mat. A square light hangs in the center of the room. A television set is visible in the left corner. The back of the room is divided by screen doors.
Date: 1978
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[Hotel View]

Description: Photograph of the Mitakaya Hotel in Kanazawa, Japan. A doorway is visible in the foreground. The doorway leads onto a narrow hallway with windows for walls. The windows look out onto a small garden.
Date: 1978
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[Mitakeya Hotel]

Description: Photograph of the Mitakeya Hotel in Kanazawa, Japan. A hallway ending in an open doorway is visible in the foreground. A large window is visible through the doorway. A garden is visible through the window.
Date: 1978
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[Mitakeya Hotel Room]

Description: Photograph of a room in the Mitakeya Hotel in Kanazawa, Japan. The room has a wooden ceiling and tatami mats on the floor. The right wall is filled with screen doors and the left wall is filled with white doors.
Date: 1978
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Partner: UNT College of Visual Arts + Design

[Caracas]

Description: Photograph of Caracas, Venezuela. A tiled pathway is visible in the foreground lined with palm trees. A white building and circular drive are visible behind the palms. A motor bike is visible on the driveway.
Date: unknown
Creator: Gough, Ray
Item Type: Refine your search to only Photograph
Location: None
Partner: UNT College of Visual Arts + Design
open access

Provision of Mature Traveler Desired Services and Attributes by Hotel Type and Size

Description: In the past the mature market was often misunderstood and not considered to be a profitable market segment for hotel operators to pursue. Growing demographic numbers and increased affluence within the mature market are reasons for reconsideration. This study examined the business value of the mature traveler and the provision of services and attributes desired by mature travelers, as perceived by managers.
Date: December 1994
Creator: Potter, Virgil E. (Virgil Eugene)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Effect of Demographics on Customer Expectations for Service Quality in the Lodging Industry

Description: This study investigated demographic characteristics of 240 Chamber of Commerce members in terms of their expectations for customer service in hotels. Subjects reported their age, gender, marital status, race, educational level, income level and ethnicity, and completed a 26-item questionnaire which measured expectations for customer service. Principal components analysis was used to reduce the 26 items to five dimensions of service quality, and multivariate analysis of variance was used to eval… more
Date: August 1995
Creator: Kniatt, Nancy L. (Nancy Louise)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

An Investigation of the Perception of Delivered Quality at Different Levels of Organizational Hierarchy in Services

Description: The overall purpose of this research was to add to existing theory of quality pertaining to the service provider's perception of quality. Quality in the service industry is difficult to assess because of the intangible, heterogeneous and labor intensive nature of services. In addition, personnel have varying perceptions of delivered quality based on their position within the organizational hierarchy. This study enhanced the Service Quality Model developed by Zeithaml, Berry, and Parasuraman (19… more
Date: December 1993
Creator: Getty, Juliet M. (Juliet Margolin)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

California-ko Ostatuak: a History of California's Basque Hotels

Description: The history of California's Basque boardinghouses, or ostatuak, is the subject of this dissertation. To date, scholarly literature on ethnic boardinghouses is minimal and even less has been written on the Basque "hotels" of the American West. As a result, conclusions in this study rely upon interviews, census records, local directories, early maps, and newspapers. The first Basque boardinghouses in the United States appeared in California in the decade following the gold rush and tended to be o… more
Date: May 1988
Creator: Echeverría, Jerónima, 1946-
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

[Letter from Emily Gray to Charles Francis, June 9, 2004]

Description: A letter from Emily Gray to Charles C. Francis inviting him to attend the 2004 Republican National Convention in New York City as part of the Bush's "Friends and Family" program. The letter contains information for lodgings and transportation and mentions a reservation and questionnaire to fill out as well as one if Francis is unable to attend.
Date: July 9, 2004
Creator: Gray, Emily
Item Type: Refine your search to only Letter
Partner: UNT Libraries Special Collections
captions transcript

[News Clip: Stabbing]

Description: Video footage from the KXAS-TV/NBC station in Fort Worth, Texas, to accompany an unknown news story. This b-roll footage shows an ambulance outside of a Ramada Inn and an unidentified male suspect being escorted from the hotel building by Fort Worth Police. This footage was broadcast at 10pm.
Date: August 31, 1997
Duration: 40 seconds
Creator: KXAS-TV (Television station : Fort Worth, Tex.)
Item Type: Refine your search to only Video
Partner: UNT Libraries Special Collections
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