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The Effects of the Conflict Settlement Process on the Expressed Degree of Organizational Commitment

Description: The purpose of this research was to study the effect of the conflict settlement process on the degree of expressed organizational commitment of employees in a collective bargaining setting. The research was done in a basic industry in northern Alabama. The instrument included the Organizational Commitment Questionnaire (OCQ) developed by Mowday, Porter, and Steers. Demographic variables measured were education, age, and sex. Main effects variables were tenure; union membership; and self-describ… more
Date: May 1989
Creator: Kauffman, Nancy (Nancy L.)
Partner: UNT Libraries
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