Medicare: Accuracy of Responses from the 1-800-MEDICARE Help Line Should Be Improved
Description:
A letter report issued by the Government Accountability Office with an abstract that begins "In March 1999, the Centers for Medicare & Medicaid Services (CMS) implemented a telephone help line--1-800-MEDICARE--to provide information about program eligibility, enrollment, and benefits. The Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (MMA) directed GAO to examine several issues related to this 24-hour help line and the customer service representatives (CSRs) who staff i…
more
Date:
December 8, 2004
Creator:
United States. Government Accountability Office.
Item Type:
Refine your search to only
Report
Partner:
UNT Libraries Government Documents Department