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Unemployment Insurance Information Technology: States Face Challenges in Modernization Efforts

Description: Testimony issued by the Government Accountability Office with an abstract that begins "As GAO reported in September 2012, nine selected states had made varying degrees of progress in modernizing the information technology (IT) systems supporting their unemployment insurance (UI) programs. Specifically, the states' modernization efforts were at various stages--three were in early phases of defining business needs and requirements, two were in the process of building systems based on identified requirements, two were in a "mixed" phase of having a system that was partly operational and partly in development, and two had systems that were completely operational. The enhancements provided by these systems included supporting web-based technologies with more modern databases and replacing outdated programming languages, among others."
Date: September 11, 2013
Creator: United States. Government Accountability Office.
Partner: UNT Libraries Government Documents Department