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open access

A Study of the Business Communication Needs and Problems of Women in Entry-Level, Middle, and Upper Management Positions in Texas

Description: The purpose of this study was to determine the business communication needs and problems of women in entry-level, middle, and upper management positions in Texas. A questionnaire was completed by sixty-eight female managers (twenty-one entry-level; forty middle; and seven upper). Female managers were asked to indicate the frequency of use and the importance of fourteen types of written and seven types of oral business communication, the importance of twenty-seven skills or knowledge, and the fr… more
Date: August 1992
Creator: Alexander, Carol Jennings
Partner: UNT Libraries
open access

An Investigation of the Value of Color in Hard Copy Output

Description: The objectives of this research were to: (1) augment existing research regarding the impact of information retention resulting from the application of redundant color codes; and (2) determine whether the application of color in hard-copy documents has a positive influence in business reports by non-color deficient subjects. This research was an extension of work done by Lamberski and Dwyer (1983) and Moore and Dwyer (1991). Both studies were hard copy based and focused on the impact of informat… more
Date: May 1996
Creator: Jensen, Bradley K. (Bradley Kevin)
Partner: UNT Libraries
open access

Development of an Intercultural Sensitizer for Cross-Cultural Training of American and Japanese Business Professionals

Description: Increasing globalization and transnational trends in business have resulted in greater contact with people from different cultures. However, in any cross-cultural encounter, miscommunication and misunderstandings are likely to occur. In a workplace setting, these can seriously undermine job performance and employee relations. The Intercultural Sensitizer is a cross-cultural training tool that is designed to increase the likelihood that trained individuals will make accurate interpretations conc… more
Date: December 1996
Creator: Mehta, Gopika
Partner: UNT Libraries
open access

Effects of Receiver Locus of Control and Interaction Involvement on the Interpretation of Service Complaints

Description: This thesis examined how receivers who vary in Interaction Involvement and Locus of Control (LOC) might differ in their interpretations of service complaints. Locus of control was measured using Rotter's (1966) LOC scale, while Interaction Involvement was measured with Cegala's (1984) Interaction Involvement measure, including a separate assessment of the effects for each sub-scale. Individuals were assigned to four groups based on their Interaction Involvement and LOC scores. The groups were c… more
Date: May 2000
Creator: Reed, William
Partner: UNT Libraries
open access

Visual Aspects of Internal Correspondence and Their Impact on Communication Effectiveness

Description: Technologists predict that electronic information dissemination will create a paperless work environment. In spite of such predictions, paper-based internal communication will remain the primary medium for disseminating information in organizations for decades to come. However, electronic technology will have an impact on paper information production that may be more profound than changes following word processing's introduction. Previously unavailable for everyday production to enhance word me… more
Date: December 1988
Creator: Sturges, David L. (David Lynn), 1947-
Partner: UNT Libraries
open access

An Investigation of the Productivity of Information System Helpdesk User Support Professsionals as Impacted by Their Communication Behavior : A Field Experiment

Description: This research conducted an interdisciplinary field experiment to identify relationships between productivity, user satisfaction and IS Helpdesk USP's use of effective communication behavior. An experimental group of Helpdesk USPs of a large retail organization were trained by communication professionals in communication effectiveness, with emphasis on the needs of the telephone environment.
Date: May 1996
Creator: Breshears, Robert Louis
Partner: UNT Libraries
open access

The Role of Electronic Messaging in the Intermediate Business Context

Description: This research examines the role of electronic messaging in business firms. The study presents a taxonomy of electronic mail uses, develops a theoretical framework for analyzing electronic mail impact, and investigates risks and advantages of electronic messaging. The research focus is intermediate-size firms.
Date: May 1996
Creator: Case, Carl Jay
Partner: UNT Libraries
open access

The Rhetoric of Technological Flaws: Intel's Pentium Processor

Description: This study analyzes the apologies presented by Intel Corporation as a response to the Pentium™ microprocessor controversy. Dr. Andrew Grove's November 27,1994, Internet posting to the comp.sys.intel usegroup and Intel's December 20,1994, press release are analyzed using the methods of genre criticism. Further, a situational analysis is presented of the exigence and the audience. The exigence is represented by the relationship of society to technology while the audience is Internet users. This a… more
Date: May 1996
Creator: Burns, Judith Poitras
Partner: UNT Libraries
open access

Massively parallel collaboration : a literature review.

Description: The present paper explores group dynamics and electronic communication, two components of wicked problem solving that are inherent to the national security environment (as well as many other business environments). First, because there can be no ''right'' answer or solution without first having agreement about the definition of the problem and the social meaning of a ''right solution'', these problems (often) fundamentally relate to the social aspects of groups, an area with much empirical rese… more
Date: September 1, 2007
Creator: Dornburg, Courtney C.; Stevens, Susan Marie; Davidson, George S. & Forsythe, James Chris
Partner: UNT Libraries Government Documents Department
open access

Electronic Enterprises: Looking to the Future

Description: This report takes a strategic look at the development of electronic commerce and identifies the characteristics of the infrastructure that will be required to support it. The report found that, in an electronically networked economy, the design and underlying architecture of the global information infrastructure will have a major impact on national economic growth and development.
Date: May 1994
Creator: United States. Congress. Office of Technology Assessment.
Partner: UNT Libraries Government Documents Department
open access

Information Use Environment of Self-managed Teams : A Case Study

Description: This research investigated how self-managed teams get the information they need to perform their job tasks. Two important factors prompted this study: the growing importance of self-managed teams in the workplace and the impact of the information system on team performance.
Date: May 1996
Creator: Barnes, Deborah M. (Deborah Manning)
Partner: UNT Libraries
open access

Production Trends in the Utilization of Commercial Multi-Image Presentations Produced in Dallas During the High Growth Years 1979-1981

Description: This study was designed to determine the general volume of multi-image production in Dallas County, Texas from 1979 through 1981 as categorized by: the presentation, number of projectors utilized, and by relevant aspects of presentation with analysis of 85 respondents. The questionnaire yielded 633 variables in the computer analysis. The study revealed significant growth in multi-image production with the 1981 total being more than twice the 1979 total. 1988 consensus indicates that the multi-i… more
Date: May 1989
Creator: McCracken, Bruce (Bruce Edward)
Partner: UNT Libraries
captions transcript

[News Clip: African Business]

Description: Video footage from the KXAS-TV/NBC station in Fort Worth, Texas, to accompany a news story.
Date: April 20, 1990, 10:00 p.m.
Duration: 1 minute 44 seconds
Creator: KXAS-TV (Television station : Fort Worth, Tex.)
Partner: UNT Libraries Special Collections
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