IT Offshoring Success: A Social Exchange Perspective
Description:
Spending by U.S. companies in offshore IT services continues at unprecedented levels despite a high failure rate. This study fills a gap in the existing literature by examining the client-vendor offshoring relationship through the theoretical lens of social exchange theory at the organizational level of analysis from the client's perspective. Social exchange theory focuses on the exchange of activities between two parties, whether they are individuals or companies and was used as a basis for ex…
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Date:
August 2008
Creator:
St. John, Jeremy
Partner:
UNT Libraries