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Good, Fast, and Cheap: The Pioneering Reference Chat Service at the University of North Texas

Description: This presentation is about the Online Reference Help Desk utilized by the University of North Texas. It includes information on the history of the service and how it works, as well as facts about the Help Desk's performance since origination. This presentation was given at the Music Library Association Conference on February 13, 2003.
Date: 2003
Creator: Arnold, Donna M. & Tarlton, Martha
Item Type: Presentation

RILM via FirstSearch

Description: This presentation focuses on the Répertoire International de Littérature Musicale (RILM) search interface. RILM is an online music bibliography. Through screenshots of the interface and instructions, the presentation highlights different features of RILM's database and how to get the most accurate results based on your search topic. This presentation was given at the Music Library Association Conference on February 12, 2004,
Date: 2004
Creator: Arnold, Donna M.
Item Type: Presentation

Bay Area Community Colleges Information Competency Assessment Project (ICAP)

Description: This presentation details a "collaborative project among community college librarians in the San Francisco Bay Area to develop and field-test an information competency assessment instrument. This competency assessment instrument would "assess community college students' proficiency with information competency skills. This presentation was given as part of the Music Library Association Conference on February 23, 2006.
Date: 2006
Creator: Arnold, Donna M.
Item Type: Presentation