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open access

AI Agency Risks and Their Mitigation Through Business Process Management: A Conceptual Framework

Description: This article builds on agency theory and identify factors that increase the risk of an agency problem between a principal (a human or an organization) and an AI agent and propose a framework for AI agency problem analysis. The framework is illustrated through AI use cases and industry examples. Implications for AI governance research and practice are discussed. It was presented at the 52nd Hawaii International Conference on System Sciences.
Date: January 8, 2019
Creator: Sidorova, Anna & Rafiee, Dana
open access

Continued Usage and Location Disclosure of Location-Based Applications: A Necessity for Location Intelligence

Description: This article's research builds a continuance usage and location disclosure model from the expectation-confirmation perspective. The effect of benefit expectations on usefulness and satisfaction is hypothesized. In addition, the positive effect of usefulness on satisfaction and continuance intention is postulated. Findings contribute to the current literature in business intelligence by focusing on location disclosure behavior in the context of LBAs and the necessity of this type of information for location intelligence. This article was presented at the 52nd Hawaii International Conference on System Sciences.
Date: January 8, 2019
Creator: Peak, Daniel; Mousavizadeh, Mohammadreza & Koohikamali, Mehrdad
open access

Theory-Based Failure Modes and Effect Analysis for Medication Errors

Description: This article presents a hybrid decision-making approach to assigning different weights to risk factors and considering the uncertainty in the ranking process in the Failure Modes and Effect Analysis (FMEA) technique. Findings highlight improper medication administration as the main failure mode, which can result in a fatality or patient injury and the utilization of multiple-criteria decision-making methods in combination with Z-number as a useful tool in the healthcare management field.
Date: April 1, 2021
Creator: Ghoushchi, Saeid Jafarzadeh; Dorosti, Shadi; Ab Rahman, Mohd Nizam; Khakifirooz, Marzieh & Fathi, Mahdi
open access

The Importance of Theorizing Social Change in Sport for Development: A Case Study of Magic Bus in London

Description: Article using the case of an award-winning sport for development (SFD) charity that expanded their operations from India to London to illustrate the pejorative implications resulting from failing to create a theory of change. A discussion of the results, implications, and recommendations for establishing and implementing a theory of change are provided.
Date: 2021
Creator: Hills, Stephen; Walker, Matthew & Dixon, Marlene
open access

Dynamic Interactive Visualizations: Implications of Seeing, Doing, and Playing for Quantitative Analysis Pedagogy

Description: Article presents a sample of dynamic interactive visualizations of relatively complex quantitative topics in statistics, operations management, and management science and discuss their implications for pedagogy for undergraduate and graduate students.
Date: May 16, 2019
Creator: Kulkarni, Shailesh S.; Mai, Bin; Amirkiaee, S. Yasaman & Tarakci, Hakan
open access

Cognitive biases resulting from the representativeness heuristic in operations management: an experimental investigation

Description: This article investigates the six cognitive biases resulting from the use of the representativeness heuristic, namely, insensitivity to prior probability of outcomes, insensitivity to sample size, misconception of chance, insensitivity to predictability, the illusion of validity, and misconception of regression. Specifically, the authors examine how cognitive reflection and training affect these six cognitive biases in the operations management context.
Date: April 10, 2019
Creator: AlKhars, Mohammed; Evangelopoulos, Nicholas; Pavur, Robert J. & Kulkarni, Shailesh S.
open access

Developing Evaluation Frameworks for Business Models in China’s Rural Markets

Description: This article draws on case analysis to present two frameworks for evaluating two types of business models, and, through open coding and axial coding on eight Chinese cases, identifies the main components for the evaluation frameworks and critical factors within each component. Using the coding results as a lens, the article applies a cross-case comparative data analysis to establish the multi-level evaluation systems and provides suggestions for entrepreneurs and other stakeholders to better their business model design in China’s rural markets.
Date: November 8, 2018
Creator: Zhang, Xinxiang; Hu, Lijun; Salimath, Manjula & Kuo, Ching-Chung

The Path to Loyalty Among Theater Patrons: The Importance of Interaction and a Sense of Brand Community

Description: This article studies to what extent a theater serves as a focal point for community development, and whether that sense of community leads to more loyal patrons who are more likely to attends hows and donate to the theater.
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: 2015
Creator: Shaomian, Armen & Heere, Bob
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