Development and Evaluation of a Behaviorally Anchored Rating Scale as a Measure of Secretarial and Clerical Performance
Description:
Empirical findings on Behaviorally Anchored Rating Scales (BARS) have been mixed, despite early researchers' claims that BARS were superior to trait ratings and in reliability and resistance to leniency, central tendency, and halo. The study presented compared a BARS format to an independently derived trait scale as measures of secretarial and clerical performance. Though the BARS showed slightly inflated mean ratings, the instruments showed nearly identical variability. Neither demonstrated su…
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Date:
August 1981
Creator:
O'Connor, Suzan