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open access

A Case Study of the Use of Activity-Based Analysis as an Information Resource Management Tool

Description: The purpose of the study was to investigate a modification of a managerial accounting technique, Activity-Based Costing (ABC), as a tool for addressing Information Resource Management (IRM) concerns within business processes. To indicate that ABC has been adapted for the IRM context, this study called the tool "Activity-Based Analysis" (ABA). ABA includes ABC's costing methodology as well as additional methods to address broader issues. The research method was a single-site case study at a prop… more
Date: December 1994
Creator: Arnett, Charles A. (Charles Augustus)
open access

Computer-Supported Collaborative Work and Its Application to Software Engineering in a Case Environment

Description: This study investigated, in the context of a field-based case study, possibilities for formation of a synergistic union between CSCW and CASE tools. A major dimension of today's software challenge is in gearing up for large-scale system development necessitating large teams of systems engineers. The principal goal of this research was to advance the body of knowledge regarding the nature of collaborative technological support in the software development process. Specifically, the study was desi… more
Date: May 1997
Creator: Bailey, Janet L.
open access

An Investigation of the Productivity of Information System Helpdesk User Support Professsionals as Impacted by Their Communication Behavior : A Field Experiment

Description: This research conducted an interdisciplinary field experiment to identify relationships between productivity, user satisfaction and IS Helpdesk USP's use of effective communication behavior. An experimental group of Helpdesk USPs of a large retail organization were trained by communication professionals in communication effectiveness, with emphasis on the needs of the telephone environment.
Date: May 1996
Creator: Breshears, Robert Louis
open access

Derivation of Probability Density Functions for the Relative Differences in the Standard and Poor's 100 Stock Index Over Various Intervals of Time

Description: In this study a two-part mixed probability density function was derived which described the relative changes in the Standard and Poor's 100 Stock Index over various intervals of time. The density function is a mixture of two different halves of normal distributions. Optimal values for the standard deviations for the two halves and the mean are given. Also, a general form of the function is given which uses linear regression models to estimate the standard deviations and the means. The density … more
Date: August 1988
Creator: Bunger, R. C. (Robert Charles)
open access

The Role of Electronic Messaging in the Intermediate Business Context

Description: This research examines the role of electronic messaging in business firms. The study presents a taxonomy of electronic mail uses, develops a theoretical framework for analyzing electronic mail impact, and investigates risks and advantages of electronic messaging. The research focus is intermediate-size firms.
Date: May 1996
Creator: Case, Carl Jay
open access

Robustness of Parametric and Nonparametric Tests When Distances between Points Change on an Ordinal Measurement Scale

Description: The purpose of this research was to evaluate the effect on parametric and nonparametric tests using ordinal data when the distances between points changed on the measurement scale. The research examined the performance of Type I and Type II error rates using selected parametric and nonparametric tests.
Date: August 1994
Creator: Chen, Andrew H. (Andrew Hwa-Fen)
open access

IS-MBNQA: A new framework for the relationship between Information Systems and organizational quality.

Description: Despite numerous frameworks and models proposed in the literature, Information Systems (IS) assessment still remains elusive. In addition, little agreement exists on the contribution of the IS function within an organization and on how IS is related to the other organizational dimensions. Frameworks that show the relationship between IS and the organization are in the developmental stage and this work proposes a more comprehensive framework to assist in better understanding the relationship bet… more
Date: December 2001
Creator: Chong, Hyonsong
open access

An Empirical Investigation of Psychophysiological Characteristics and Psychological Variables in Information Systems Human Factors Research

Description: The purpose of this study was to test the comparability of several psychological instruments commonly used in Information Systems (IS) cognitive style research. The objective was to determine the limitations of: existing instruments in IS cognitive style research. The motivation for this research was the inconclusive findings reported in IS human information processing research. The study used a repeated measures design. Each individual completed the following cognitive style and personality i… more
Date: December 1989
Creator: Corman, Lawrence S. (Lawrence Sanger)

An investigation of success metrics for the design of e-commerce Web sites.

Description: The majority of Web site design literature mainly concentrates on the technical and functional aspects of Web site design. There is a definite lack of literature, in the IS field, that concentrates on the visual and aesthetic aspects of Web design. Preliminary research into the relationship between visual design and successful electronic commerce Web sites was conducted. The emphasis of this research was to answer the following three questions. What role do visual design elements play in the su… more
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Date: May 2004
Creator: Cutshall, Robert C.
open access

Comparing the Powers of Several Proposed Tests for Testing the Equality of the Means of Two Populations When Some Data Are Missing

Description: In comparing the means .of two normally distributed populations with unknown variance, two tests very often used are: the two independent sample and the paired sample t tests. There is a possible gain in the power of the significance test by using the paired sample design instead of the two independent samples design.
Date: May 1994
Creator: Dunu, Emeka Samuel
open access

An Empirical Investigation of Detail Design Tools and Cognitive Style of Software Developers

Description: The purpose of this study is to identify what detail design tools are more productive for the different types of professional software developers. By establishing a match between the detail design tool and the cognitive style of the professional programmer, the end product (Information Systems) should be of a higher quality. Two laboratory experiments were conducted. The first experiment was with professional Software Developers; the second one was with students. The dependant variables conside… more
Date: May 1992
Creator: Flores-Rosales, Oscar
open access

An Examination of the Effect of Decision Style on the Use of a Computerized Project Management Tool

Description: Managing a software development project presents many difficulties. Most software development projects are considered less than successful, and many are simply canceled. Ineffective project management has been cited as a major factor contributing to these failures. Project management tools can greatly assist managers in tracking and controlling their projects. However, project management tools are very structured and analytical in nature, which is not necessarily supported by decision-making st… more
Date: August 1997
Creator: Fox, Terry L., 1963-
open access

An investigation of technical support issues influencing user satisfaction

Description: The widespread distribution of personal computers (PCs) throughout organizations has made a substantial impact on information systems. Additionally, the tremendous growth of the Internet has changed the way business is carried out. As the user population evolves into a much more technical and demanding group, their needs are also changing. With this change, Management Information Systems (MIS) departments must develop new ways of providing service and support to the user community. This study … more
Date: May 2000
Creator: Gutierrez, Charletta Frances
open access

Empirical Research of Decision-making Effectiveness When Using Differing Presentation Formats Under Varying Decision Tasks

Description: The purpose of this research was to determine if presentation format, given a particular task to be performed, would affect the decision-making process of financial decision makers. The problem motivating this study is the potential for managers to make inefficient decisions when they use reports which are presented inappropriately for a given task.
Date: December 1988
Creator: Hard, Nancy J. (Nancy Jean)
open access

The Fixed v. Variable Sampling Interval Shewhart X-Bar Control Chart in the Presence of Positively Autocorrelated Data

Description: This study uses simulation to examine differences between fixed sampling interval (FSI) and variable sampling interval (VSI) Shewhart X-bar control charts for processes that produce positively autocorrelated data. The influence of sample size (1 and 5), autocorrelation parameter, shift in process mean, and length of time between samples is investigated by comparing average time (ATS) and average number of samples (ANSS) to produce an out of control signal for FSI and VSI Shewhart X-bar charts. … more
Date: May 1993
Creator: Harvey, Martha M. (Martha Mattern)
open access

Interactions of Presentation Formats and Decision-Maker Characteristics upon Multiple Decision-Making Tasks: an Experiment Using Multiple Cognitive Assessments

Description: Information systems research tends to ignore individual differences in users. This laboratory experiment sought to illuminate contributions of decision-makers' cognitive processes to decision outcome as reflected in four hypothesis sets: the impact of imagery preference and presentation format upon (HI) recall accuracy and upon hemispheric activation during (H2) encoding and (H3) recall, and (H4) to examine the relationship between hemispheric activation differences and accuracy differences. Po… more
Date: December 1994
Creator: Henson, Kerry L. (Kerry Lynn)
open access

The Relationships of Cross-Cultural Differences to the Values of Information Systems Professionals within the Context of Systems Development

Description: Several studies have suggested that the effect of cultural differences among Information Systems (IS) professionals from different nations on the development and implementation of IS could be important. However, IS research has generally not considered culture when investigating the process of systems development. This study examined the relationship between the cultural backgrounds of IS designers and their process-related values with a field survey in Singapore, Taiwan, the United Kingdom and… more
Date: December 1995
Creator: Holmes, Monica C. (Monica Cynthia)
open access

The Impact of Multimedia on Information Scanning Effectiveness: an Empirical Study in an Executive Support Systems Environment

Description: This study investigates the impact of multimedia on the effectiveness of information scanning. Information scanning is the act of seeking and receiving a wide variety of special information to develop a thorough understanding of the organization and the environment. The application domain of this study is Executive Support Systems. The experimental task is to identify potential threats and opportunities, a strategic information-scanning activity, based on the information stored in three ESS pro… more
Date: May 1996
Creator: Huang, Hsin-Chih
open access

An Experimental Investigation of Information Systems Project Escalation: An Examination of Contributory Factors in a Business Environment

Description: The purpose of this research is to continue examining the project management process. The management of projects is complicated. It is the complexity of the process that makes a project so difficult to control. This research examines the effect of particular facets of the project manager's skill set and operating environment on management decisions.
Date: August 1997
Creator: Huff, Richard A. (Richard Allen)
open access

The Effects of Using Information Technology to Support Evaluation of Feedback and Implementation of Adjustments in an Organization's Strategic Planning Process

Description: Organizations that must respond quickly to environmental pressures look for tools to assist in that response. Information technology may be one tool to facilitate the response. In this study the possible effects of using information technology, specifically a decision support system, in the feedback segment of one organization's strategic management loop were examined. The organization was one region of the Board of Probation and Parole in a central state. Personnel included administrators, par… more
Date: May 1997
Creator: Kemm, Elizabeth
open access

A Simulation Study Comparing Various Confidence Intervals for the Mean of Voucher Populations in Accounting

Description: This research examined the performance of three parametric methods for confidence intervals: the classical, the Bonferroni, and the bootstrap-t method, as applied to estimating the mean of voucher populations in accounting. Usually auditing populations do not follow standard models. The population for accounting audits generally is a nonstandard mixture distribution in which the audit data set contains a large number of zero values and a comparatively small number of nonzero errors. This study … more
Date: December 1992
Creator: Lee, Ihn Shik
open access

Mathematical Programming Approaches to the Three-Group Classification Problem

Description: In the last twelve years there has been considerable research interest in mathematical programming approaches to the statistical classification problem, primarily because they are not based on the assumptions of the parametric methods (Fisher's linear discriminant function, Smith's quadratic discriminant function) for optimality. This dissertation focuses on the development of mathematical programming models for the three-group classification problem and examines the computational efficiency an… more
Date: August 1993
Creator: Loucopoulos, Constantine
open access

Information System Quality: An Examination of Service-Based Models and Alternatives

Description: Service quality as a component of overall Information Systems quality is examined. Three related studies test the SERVQUAL and related instruments (SERVPERF and Importance-weighted SERVPERF) using Information System users. SERVPERF outperformed SERVQUAL in all three studies.
Date: August 1997
Creator: Maples, Glenn (Glenn Edward)
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