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Turning Students On To Your Library's Web Site: using web site usability techniques to improve student use of your library's site

Description: This paper introduces the concept of web site usability, provides a brief introduction to the techniques, offers examples from two “real life” studies that show how the techniques of formal usability studies, focus groups, and card sorts can be used and offers tips and tricks for employing these techniques.
Date: February 5, 2004
Creator: Thomsett-Scott, Beth

Yeah, I Found It!: Performing Web Site Usability Testing to Ensure that Off-Campus Students Can Find the Information They Need

Description: This paper discusses the results of the formal usability studies and focus groups that involved other libraries' web pages to to first determine what users appreciated or disliked about the current site. This article was co-published in The Eleventh Off-Campus Library Services Conference Proceedings.
Date: May 2004
Creator: Thomsett-Scott, Beth

Providing a Complete Menu: Using Competitive Usability in a Home Page Usability Study

Description: This article presents results from the task-based testing and focus group portion of a usability study on the University of North Texas Libraries' website in addition to three other academic library web sites to examine the effects of multiple design elements and styles on the participants' results and to provide additional insight into user preferences.
Date: December 10, 2004
Creator: Thomsett-Scott, Beth