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open access

Improving the Quality of Hotel Banquet Staff Performance: a Case Study in Organizational Behavior Management

Description: The banquet staff at a north Texas hotel were responsible for setting up 11 different functions (e.g., buffet dinners) for conferences and meetings. The functions were often set up late and items were often omitted. An analysis suggested that performance problems were the result of weak antecedents, inefficient work procedures, inadequate training and a lack of motivating consequences. An intervention consisting of task checklists, feedback, goal setting, monetary bonuses, training and job aids… more
Date: May 1994
Creator: LaFleur, Tobias C. (Tobias Christopher)
open access

The Effects of Interresponse Intervals on Behavioral Variability in Humans

Description: The present experiment studied the relationship between interresponse intervals and behavioral variability. Subjects emitted sequences of 4 keypresses on two keys on a variability schedule that delivered points when the current 4-response sequence differed from the previous 5 sequences. Three experimental conditions were studied; no interresponse interval, 4-s interresponse interval and 8-s interresponse interval. Interresponse intervals followed each of the first three responses in each sequen… more
Date: December 1993
Creator: Reilly, Mark P. (Mark Peter)
open access

The Effect of Verbal and Graphic Feedback on Direct Care Trainers' Data-Tecording Behavior

Description: This study investigated the effects of verbal and graphic feedback alone and in combination with praise on the data-recording behavior of 12 direct care trainers (DCTs) who recorded their reinforcer deliveries as they interacted with mentally retarded clients. An additional variable examined was the effect of time of delivering feedback on subsequent data-recording behavior. Feedback was delivered by the experimenter. Correspondence checks were conducted and a three-phase multiple condition exp… more
Date: May 1994
Creator: Morris, Timothy Jewlon
open access

The Effects of Different Percentages of Incentive Pay to Base Pay on Work Productivity

Description: This experiment investigated how different percentages of incentive pay affected performance on a number-entering task. It was hypothesized that the critical factor in incentive pay systems was the absolute amount of money that could be earned in an incentive pay paradigm. A counterbalanced single-subject reversal design was employed to examine effects of incentives on performance. Twelve subjects were used in the experiment with three subjects assigned to one of four experimental paradigms. Tw… more
Date: December 1992
Creator: Gruenberg, Joel S. (Joel Sanborn)
open access

Effect of Small Group Incentives on Sales Productivity in Two Retail Shops: A Case Study

Description: To meet global competition many companies have reorganized work process systems, eliminated management levels, formed employee work groups and implemented variable compensation systems. This study investigated the effect of group incentives on individual sales performance in two specialty shops located in a large metropolitan hotel. Two questions were addressed: What effect would adding a group bonus plan have on individual employee's sales performance who had previously received hourly wages … more
Date: May 1994
Creator: Bohrer, Kathleen
open access

The Effects of a Performance Improvement Strategy in a Work Team Setting: a Case Study

Description: A popular approach to operating organizations in the 1990s is the implementation of work teams. The current literature offers little information on the use of performance management techniques in work team settings. This case study examined the effects of employing a performance improvement strategy on employee performance in a work team environment comprised of part-time graduate students. The performance improvement strategy included composing job descriptions, job aids (e.g., work organizati… more
Date: May 1994
Creator: McHale, Carrie L. (Carrie Lynn)
open access

Multiple-Respondent Anecdotal Assessments for Behavior Disorders: An Analysis of Interrater Agreement and Correspondence With Functional Analysis Outcomes

Description: An analysis of interrater agreement across multiple respondents on anecdotal assessments and correspondence between functional analysis outcomes was completed. Experiment I evaluated overall agreement among multiple respondents (direct-care staff) on the hypothesized function of each residents (28 adults with mental retardation) problematic behavior using the Motivational Assessment Scale (MAS) and the Functional Analysis Screening Tool (FAST). Results of the questionnaires indicated that respo… more
Date: August 2004
Creator: Fahrenholz, Anney Renee
open access

The Effects of a Remote Control Tactile Feedback System on Conversation Skills in Children with Autism.

Description: A few studies have examined the effects of a remote control tactile device (RCT) as an unobtrusive prompting method used to promote skills such as verbal initiations and play behaviors in children with autism. To date, however, no published studies have investigated the effects of the RCT as a consequence to increase and maintain conversation skills. This study was designed to determine whether the RCT, in conjunction with common training techniques (i.e. roleplays, visual feedback, and sibling… more
Date: December 2003
Creator: Shively, Jane M.
open access

The Effects of Workshop Training and Coaching on the Acquisition and Generalization of Teaching Skills

Description: The purpose of this study was threefold: (a) to examine the separate effects of increased accuracy on multiple-choice/rank-order written tests and coaching on the teaching performance of participants; (b) to compare generalization across tasks produced by the workshop and coaching; and (c) to assess maintenance of teaching performance. Following baseline, two adults received a lecture on discrete trial teaching procedures. A written test measured verbal performance on workshop material periodic… more
Date: December 2003
Creator: Almon, Holly C.
open access

The Effects of "Errorless" Training and Testing on the Performances of Typically Developing Children During Acquisition and Retention.

Description: This study examines the effects of two teaching procedures and two testing procedures (“Skip” and “Guess”) on acquisition, retention and generalization of learning. Three typically developing females between the ages of 8 and 11 learned the 24 lower case letters of the Greek alphabet. Half of the letters were taught with the “Skip” procedure and the other half with the “Guess” procedure. The “Skip” procedure produced faster and more efficient learning than the “Guess” procedure. The “Skip” proc… more
Date: December 2003
Creator: Arnadottir, Iris
open access

The Effects of Restricting the Response Space and Self-evaluation on Letter Quality in Beginning and Experienced Handwriters.

Description: This study analyzed the effects of restricting the response space and selfevaluation on students' handwriting quality in two beginning handwriters and two experienced handwriters. Students executed letters with and without using a transparent overlay, in a multiple-baseline-across-letters design. The use of the transparent overlay included drawing letters in a space restricted by the transparency; overlaying a model letter on top of the written letter and; evaluating if the two letters matched.… more
Date: December 2001
Creator: LePage, Julia
open access

The Effects of a Feedback Package on the Facial Orientation of a Young Girl with Autism During Restricted and Free Operant Conditions

Description: A multiple baseline design across activities and people was used to assess the effectiveness of a feedback package on the facial orientation of a young girl with autism. During baseline, observations indicated low rates of facial orientation and high rates of gaze avoidance during conversation (restricted operant) and play (free operant) conditions. After treatment, facial orientation rates increased and gaze avoidance rates decreased to levels similar to typically-developing peers and maintain… more
Date: August 2000
Creator: Jacobs, Wendy Lynn
open access

The Effects of Extinction on Human Performance Following Exposure to Fixed Ratio Schedules of Reinforcement

Description: This experiment examined the effects of extinction on rate of responding and several topographical and temporal measures in adult humans. Three college students were trained to type the sequence 1•5•3 on a numeric keypad on a computer. The subjects were exposed to different fixed-ratio schedules of reinforcement (FR1, FR 5, and FR10 respectively) and extinction. Subjects displayed typical schedule performances during the maintenance phase of the experiment. During extinction the performances we… more
Date: May 2000
Creator: Anderson, Richard L.
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