Yeah, I Found It!: Performing Web Site Usability Testing to Ensure that Off-Campus Students Can Find the Information They Need
Description: This paper discusses the results of the formal usability studies and focus groups that involved other libraries' web pages to to first determine what users appreciated or disliked about the current site. This article was co-published in The Eleventh Off-Campus Library Services Conference Proceedings.
Date: May 2004
Creator: Thomsett-Scott, Beth