UNT Libraries - 22 Matching Results

Search Results

Results: 1 - 22
open access

An investigation of technical support issues influencing user satisfaction

Description: The widespread distribution of personal computers (PCs) throughout organizations has made a substantial impact on information systems. Additionally, the tremendous growth of the Internet has changed the way business is carried out. As the user population evolves into a much more technical and demanding group, their needs are also changing. With this change, Management Information Systems (MIS) departments must develop new ways of providing service and support to the user community. This study … more
Date: May 2000
Creator: Gutierrez, Charletta Frances
Item Type: Refine your search to only Thesis or Dissertation

An investigation of success metrics for the design of e-commerce Web sites.

Description: The majority of Web site design literature mainly concentrates on the technical and functional aspects of Web site design. There is a definite lack of literature, in the IS field, that concentrates on the visual and aesthetic aspects of Web design. Preliminary research into the relationship between visual design and successful electronic commerce Web sites was conducted. The emphasis of this research was to answer the following three questions. What role do visual design elements play in the su… more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: May 2004
Creator: Cutshall, Robert C.
Item Type: Refine your search to only Thesis or Dissertation
open access

General Deterrence Theory: Assessing Information Systems Security Effectiveness in Large versus Small Businesses

Description: This research sought to shed light on information systems security (ISS) by conceptualizing an organization's use of countermeasures using general deterrence theory, positing a non-recursive relationship between threats and countermeasures, and by extending the ISS construct developed in prior research. Industry affiliation and organizational size are considered in terms of differences in threats that firms face, the different countermeasures in use by various firms, and ultimately, how a firm'… more
Date: May 2009
Creator: Schuessler, Joseph H.
Item Type: Refine your search to only Thesis or Dissertation
open access

Exploring Critical Factors in Predicting Post-Adoptive Use of Facebook

Description: Social networking applications (SNAs) have experienced a boom in popularity in recent years. Sites like Facebook and MySpace continuously draw new users, and are successful in organizing groups of users around topics of common interest. Among SNAs, Facebook has demonstrably outgrown its rivals growing an estimated 157 percent from 2008 to 2009. Facebook is now estimated to be the fourth largest Internet site in the world, trailing only Google, Microsoft and Yahoo (Schonfeld 2009). This dissert… more
Date: May 2011
Creator: Magro, Michael J.
Item Type: Refine your search to only Thesis or Dissertation
open access

Design for Social Presence and Exploring Its Mediating Effect in Mobile Data Communication Services

Description: The mobility, flexibility, convenience, and ubiquity of mobile data services (MDS) have contributed to their enormous growth and popularity with users. MDS allow users to communicate through mobile texting (mTexting), mobile Instant Messaging (mIM), multimedia messaging services (MMS), and email. A unique feature of MDS that enhances its popularity among its users is the awareness capability, which is revolutionizing the way MDS is being used to communicate today. It allows potential communicat… more
Date: May 2011
Creator: Ogara, Solomon Omondi
Item Type: Refine your search to only Thesis or Dissertation
open access

A Study of the Intent to Fully Utilize Electronic Personal Health Records in the Context of Privacy and Trust

Description: Government initiatives called for electronic health records for each individual healthcare consumer by 2014. the purpose of the initiatives is to provide for the common exchange of clinical information between healthcare consumers, healthcare providers, third-party payers and public healthcare officials.This exchange of healthcare information will impact the healthcare industry and enable more effective and efficient application of healthcare so that there may be a decrease in medical errors, i… more
Date: May 2012
Creator: Richards, Rhonda J.
Item Type: Refine your search to only Thesis or Dissertation
open access

The Influence of Business Intelligence Components on the Quality of Decision Making

Description: Decision makers require the right information at the right time, in the right place and in the right format so that they can make good decisions. Although business intelligence (BI) has the potential to improve decision making, there is little empirical evidence of how well this has been achieved. The purpose of this dissertation is to examine the quality of decisions made using BI. The research question it addresses is what are the key antecedents of decision quality for users of business inte… more
Date: May 2013
Creator: Visinescu, Lucian L.
Item Type: Refine your search to only Thesis or Dissertation
open access

The Impact of Multimedia on Information Scanning Effectiveness: an Empirical Study in an Executive Support Systems Environment

Description: This study investigates the impact of multimedia on the effectiveness of information scanning. Information scanning is the act of seeking and receiving a wide variety of special information to develop a thorough understanding of the organization and the environment. The application domain of this study is Executive Support Systems. The experimental task is to identify potential threats and opportunities, a strategic information-scanning activity, based on the information stored in three ESS pro… more
Date: May 1996
Creator: Huang, Hsin-Chih
Item Type: Refine your search to only Thesis or Dissertation
open access

Task Domain Knowledge as a Moderator of Information System Usage

Description: Information system (IS) support of human problem solving during the complex task of auditing within a computer environment was investigated. 74 computer audit specialist professionals from nine firms participated in the field experiment. Task accomplishment behavior was recorded via a computerized activity-logging technique. Theoretical constructs of interest included: 1) IS problem-solving support, 2) task domain knowledge, and 3) decision-making behavior. It was theorized that task domain kno… more
Date: May 1993
Creator: Marshall, Thomas E. (Thomas Edward), 1954-
Item Type: Refine your search to only Thesis or Dissertation
open access

Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Description: This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective… more
Date: May 1999
Creator: Posey, Orlando Guy
Item Type: Refine your search to only Thesis or Dissertation
open access

The Role of Electronic Messaging in the Intermediate Business Context

Description: This research examines the role of electronic messaging in business firms. The study presents a taxonomy of electronic mail uses, develops a theoretical framework for analyzing electronic mail impact, and investigates risks and advantages of electronic messaging. The research focus is intermediate-size firms.
Date: May 1996
Creator: Case, Carl Jay
Item Type: Refine your search to only Thesis or Dissertation
open access

The Effects of Using Information Technology to Support Evaluation of Feedback and Implementation of Adjustments in an Organization's Strategic Planning Process

Description: Organizations that must respond quickly to environmental pressures look for tools to assist in that response. Information technology may be one tool to facilitate the response. In this study the possible effects of using information technology, specifically a decision support system, in the feedback segment of one organization's strategic management loop were examined. The organization was one region of the Board of Probation and Parole in a central state. Personnel included administrators, par… more
Date: May 1997
Creator: Kemm, Elizabeth
Item Type: Refine your search to only Thesis or Dissertation
open access

The Effects of Alternative Presentation Formats on Biases and Heuristics in Human Decision Making

Description: The purpose of this research was to determine whether changes in the presentation format of items in a computer display could be used to alter the impact of specific cognitive biases, and to add to the knowledge needed to construct theory-based guidelines for output design. The problem motivating this study is twofold. The first part of the problem is the sub-optimal decision making caused by the use of heuristics and their associated cognitive biases. The second part of the problem is the lack… more
Date: May 1996
Creator: Van Dyke, Thomas P. (Thomas Peter)
Item Type: Refine your search to only Thesis or Dissertation
open access

An Empirical Investigation of Detail Design Tools and Cognitive Style of Software Developers

Description: The purpose of this study is to identify what detail design tools are more productive for the different types of professional software developers. By establishing a match between the detail design tool and the cognitive style of the professional programmer, the end product (Information Systems) should be of a higher quality. Two laboratory experiments were conducted. The first experiment was with professional Software Developers; the second one was with students. The dependant variables conside… more
Date: May 1992
Creator: Flores-Rosales, Oscar
Item Type: Refine your search to only Thesis or Dissertation
open access

The Risks and Effects of Outsourcing on the Information Systems Function and the Firm

Description: IS outsourcing, especially large-scale IS outsourcing, is a comparatively recent and rapidly growing IS phenomenon, but it is also an inherently risky activity. In an IS outsourcing arrangement, the outsourcing vendor accepts responsibility for IS resources and functions formerly controlled directly by the firm. This research examines IS outsourcing from two perspectives. (1) From an IS perspective, it examines the risk perceptions of IS managers of fourteen Fortune-500 firms who had recently c… more
Date: May 1994
Creator: Peak, Daniel Alan
Item Type: Refine your search to only Thesis or Dissertation
open access

Computer-Supported Collaborative Work and Its Application to Software Engineering in a Case Environment

Description: This study investigated, in the context of a field-based case study, possibilities for formation of a synergistic union between CSCW and CASE tools. A major dimension of today's software challenge is in gearing up for large-scale system development necessitating large teams of systems engineers. The principal goal of this research was to advance the body of knowledge regarding the nature of collaborative technological support in the software development process. Specifically, the study was desi… more
Date: May 1997
Creator: Bailey, Janet L.
Item Type: Refine your search to only Thesis or Dissertation
open access

Organizational Considerations for and Individual Perceptions of Web-Based Intranet Systems

Description: Utilization of World Wide Web style Web-Based Intranet Systems (W-BIS) is a rapidly expanding information delivery technique in many organizations. Published reports concerning these systems have cited return on investment values exceeding 1300% and direct payback time periods as low as six to twelve weeks. While these systems have been widely implemented, little theoretically grounded research has been conducted in relation to users' acceptance, utilization or the perceived quality of these sy… more
Date: May 1999
Creator: Myerscough, Mark Alan
Item Type: Refine your search to only Thesis or Dissertation
open access

Productivity Considerations for Online Help Systems

Description: The purpose of this study was to determine if task type, task complexity, and search mechanism would have a significant affect on task performance. The problem motivating this study is the potential for systems online help designers to construct systems that can improve the performance of computer users when they need help.
Date: May 1994
Creator: Shultz, Charles R. (Charles Richard)
Item Type: Refine your search to only Thesis or Dissertation
open access

An Investigation of the Productivity of Information System Helpdesk User Support Professsionals as Impacted by Their Communication Behavior : A Field Experiment

Description: This research conducted an interdisciplinary field experiment to identify relationships between productivity, user satisfaction and IS Helpdesk USP's use of effective communication behavior. An experimental group of Helpdesk USPs of a large retail organization were trained by communication professionals in communication effectiveness, with emphasis on the needs of the telephone environment.
Date: May 1996
Creator: Breshears, Robert Louis
Item Type: Refine your search to only Thesis or Dissertation
open access

Communication Quality in Information Systems Development: The Effect of Computer-Mediated Communication on Task-Oriented Problem Solving

Description: The problem motivating this research is that ineffective communication may hamper systems development efforts. Specifically germane to this study are development efforts characterized as task-oriented, and which require information-sharing and problem-solving activities. This research problem motivated an analysis of the communication process and lead to the development of a temporal framework that delineates variables associated with task-oriented, end user/systems analyst communication inter… more
Date: May 1986
Creator: Smith, Jill Yvonne
Item Type: Refine your search to only Thesis or Dissertation
open access

An Investigation of the Value of Color in Hard Copy Output

Description: The objectives of this research were to: (1) augment existing research regarding the impact of information retention resulting from the application of redundant color codes; and (2) determine whether the application of color in hard-copy documents has a positive influence in business reports by non-color deficient subjects. This research was an extension of work done by Lamberski and Dwyer (1983) and Moore and Dwyer (1991). Both studies were hard copy based and focused on the impact of informat… more
Date: May 1996
Creator: Jensen, Bradley K. (Bradley Kevin)
Item Type: Refine your search to only Thesis or Dissertation
Back to Top of Screen