The impact of gender effects on consumers' perceptions of brand equity: A cross-cultural investigation.
Description: Despite a long-standing tradition to view gender as a unitary theoretical construct, there is an increasing approbation afforded to gender identity as a multifarious construct. Over and above physiological characteristics, gender identity is a psychological and a social construct. More than simply a biological classification, both gender and gender identity have been explored as portentous moderators of consumers' cognitive and emotive states, brand attributions and shopping behaviors. How might gender differences be manifested in building and sustaining brand relationships? This is the seminal question addressed in the present research. The overarching objective of this research is to address how the broadened conceptualization of gender impacts customer-based brand equity across U.S. and Chinese consumers. The focal populations of interest are related to markedly different levels of brand penetration in each a post-developed and transitional market setting. Furthermore, it provides a platform for investigating how gender identities may differ across two of the largest consumer buying groups in the global marketplace. Toward this goal, this research explores the multidimensionality of gender as a construct, and then empirically investigates how an extended view of gender may or may not impact consumer-based brand equity. Based on an integration of extant theories in gender identity and self-congruity, this study proposes a research framework to investigate the relationship among gender identity, brand connections, and consumer-based brand equity. An online survey was conducted to collect consumer panel data in the U.S. and China respectively. Results from regression analysis and path analysis suggest that physiological gender alone cannot adequately explain consumers' brand perceptions. The empirical analysis offers further support for including three unique gender related constructs (physiological gender, psychological gender traits, and gender role attitudes) to understand gender-related consumer behavior. The results also indicate that brand connections serve as important intermediate steps to understand the relationship between gender ...
Date: August 2008
Creator: Ye, Lei
Item Type: Thesis or Dissertation