UNT Libraries - 2 Matching Results

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Provision of Mature Traveler Desired Services and Attributes by Hotel Type and Size

Description: In the past the mature market was often misunderstood and not considered to be a profitable market segment for hotel operators to pursue. Growing demographic numbers and increased affluence within the mature market are reasons for reconsideration. This study examined the business value of the mature traveler and the provision of services and attributes desired by mature travelers, as perceived by managers.
Date: December 1994
Creator: Potter, Virgil E. (Virgil Eugene)

The Motivational Impact of Incentive Programs on Young Adult Employees in Corporate Casual Restaurants

Description: This study was conducted to determine which incentive programs best influence young workers in corporate casual restaurants. The server and bar staff of the Chili's division of Brinker International, Inc. were surveyed in 18 stores in the Dallas area. From the sample. 356 usable surveys were received. The study was designed to obtain feedback about existing and future incentive programs that will enhance development of a positive working environment, along with higher productivity and a lower turnover rate.
Date: August 1996
Creator: Hirsch, Gregory S. (Gregory Seymour)