Organizational Citizenship Behaviors Among Public Employees In Guadalajara Metropolitan Area, Mexico
Description:
This study develops a theoretical framework to examine the major dimensions of transformational leadership style (TLS), public service motivation (PSM), organizational citizenship behavior (OCB), and public organization performance (POP). It is hypothesized that when employees perceived a public organization is practicing a transformational leadership style, they are likely to have a favorable view on the performance of their organization, but the effect is indirect and mediated by OCB. At th…
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Date:
December 2011
Creator:
León Cázares, Filadelfo