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Discretion, Delegation, and Professionalism: A Study of Outcome Measures in Upward Bound Programs

Description: In our society, American citizens expect public policies to result in programs that address social problems in ways that are both efficient and effective. In order to judge if these two values are being achieved, public programs are often scrutinized through program monitoring and evaluation. Evaluation of public programs often is a responsibility delegated to local-level managers. The resulting discretion has to be balanced with the need for accountability that is also inherent in public progr… more
Date: August 2011
Creator: Holt, Amy C.
open access

Organizational Citizenship Behaviors Among Public Employees In Guadalajara Metropolitan Area, Mexico

Description: This study develops a theoretical framework to examine the major dimensions of transformational leadership style (TLS), public service motivation (PSM), organizational citizenship behavior (OCB), and public organization performance (POP). It is hypothesized that when employees perceived a public organization is practicing a transformational leadership style, they are likely to have a favorable view on the performance of their organization, but the effect is indirect and mediated by OCB. At th… more
Date: December 2011
Creator: León Cázares, Filadelfo
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