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Training Evaluation: Measuring the Benefits of Training with Levels of Behavioral Change

Description: Employee training is designed to help ensure successful achievement of business goals. Training's expense encourages the investigation of behavioral changes. The present study evaluated behavioral changes that occurred as a result of a Business Process training course. A performance rating measure was designed to assess the behaviors addressed in the course. A group of 52 people took the training. Performance was measured using a pretest, and then posttest three months later. A control group of… more
Date: August 1993
Creator: Horner, Melissa A. (Melissa Amy)
Partner: UNT Libraries
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