Search Results

Ambient Darkness and Consumer Behavior

Description: Ambient lighting has emerged as a key atmospheric factor influencing how consumers process environmental cues and their behaviors. However, surprisingly little research has examined how people think and feel in the dark (lower than 15 lux). This is particularly relevant given that consumers routinely work, pay bills, relax, consume and make purchases in settings with little or no light. My dissertation addresses this gap by examining how consumers regulate their goals and process information wh… more
This item is restricted from view until August 1, 2025.
Date: July 2023
Creator: Vo, Khue Ho Thuc
Partner: UNT Libraries

Supply Chain Transparency from a Stakeholder's Perspective: Analyzing the Risks and Benefits of Supply Chain Information Disclosure

Description: Supply chain transparency is principally focused on a company's efforts toward disclosing information about their products, and their supply chain operations to the public. Essay 1 is a conceptual paper that examines the risks of disclosing supply chain mapping information to consumers and proposes an approach to developing risk mitigation strategies. This essay also develops a set of supply chain mapping conventions that support the development of an agility-focused supply chain map. Essay 2 e… more
This item is restricted from view until August 1, 2025.
Date: July 2023
Creator: Porchia, Jamie Montyl
Partner: UNT Libraries

Behavioral Transportation: The Role of Psychological, Cognitive, and Social Factors in Distracted Driving Behavior

Description: Logistics 4.0 suggests that increased automation can enhance performance, while Logistics 5.0 emphasizes the advantages of a modern workforce that combines humans and emerging technologies. However, the logistics industry needs a deeper understanding of human factors, an area that has been overlooked so far. To bridge this research gap, this dissertation investigated distracted driving behavior among individuals involved in transportation and logistics-based applications. This investigation emp… more
This item is restricted from view until August 1, 2025.
Date: July 2023
Creator: Gabaldon, Janeth
Partner: UNT Libraries

Organizational Blockchain Assimilation towards Supply Chain Pain Management and Collaboration

Description: Extant research on technology adoption provides limited insights into the extent of technology penetration into an organization's work routines, especially in collaborative efforts across supply chains. Further research is required to delve into the broader scope of permanent technology-based solutions that effectively tackle specific issues within the supply chain. This dissertation examines blockchain through three essays to fill these research gaps and contributes to blockchain-based supply … more
This item is restricted from view until August 1, 2028.
Date: July 2023
Creator: Patil, Kiran Sopandeo
Partner: UNT Libraries

Linguistic Racism in the Marketplace

Description: Linguistic racism is faced by non-native customers due to their different language style when they go through the service exchange process. Despite its prevalence and importance, there is a dearth of research about linguistic racism in the marketing literature, especially from consumers' perspectives. This dissertation thus aims to address this gap by focusing on consumers' cognitive and affective responses as a result to their linguistic racism experiences when they interact with service emplo… more
This item is restricted from view until August 1, 2025.
Date: July 2023
Creator: Malik, Aaminah Zaman
Partner: UNT Libraries
open access

All for the Greater Good: A Strategic, Tactical, and Operational Level Analysis of Supply Chain Goal and Incentive Alignment

Description: Goal and incentive alignment are a means of establishing collaborative behavior in supply chains. Essay 1 examines goal and incentive alignment at the strategic level in the purchasing process. It employs survey research in conjunction with structural equation modelling to examine the source selection strategy as a means of aligning the goals of the offeror with those of the buyer. Essay 2 examines goal and incentive alignment at the tactical level. It uses discrete event simulation to explore … more
Date: July 2023
Creator: McConville, Sean Cask
Partner: UNT Libraries

Worker Displacement by Artificial Intelligence (AI): The Impact of Boundary-Spanning Employees

Description: Limited literature examines the impact of the displacement of boundary-spanning employees artificial intelligence (AI). Scholars and practitioners appear focused on tangible benefits of AI adoption, and do not seem concerned by any less tangible and possibly untoward implications of worker (particularly boundary-spanning worker) displacement. My dissertation addresses this gap in the literature. In Essay 1, a qualitative study is performed to anchor the research on the appropriate ethnographic … more
This item is restricted from view until June 1, 2025.
Date: May 2023
Creator: Ekezie, Uchenna P.
Partner: UNT Libraries

Three Essays on Vintage Products and Second-Hand Retail

Description: Now more than ever, consumers are deciding to forgo modern products and are buying vintage instead. Yet, despite the growing importance of vintage products in the consumer marketplace, research investigating why consumers buy old, often outdated products remains limited. Research that examines customer shopping behavior in second-hand retail markets, were vintage products are bought and sold, is similarly rare. What drives consumers to buy vintage products? What factors influence customer-sh… more
Date: August 2021
Creator: Schibik, Aaron J.
Partner: UNT Libraries

Freight Forwarder Satisfaction: A Conceptualization and an Empirical Test of Effect on Airport Customer Loyalty and Competitiveness

Description: In 2018, global gross domestic product (GDP) was US$86.3 trillion, and almost a quarter of that value was due to international trade with a value of US$19.6 trillion. Air cargo accounts for about 35 percent of that trade value (approximately US$6.86 trillion). Moreover, from the perspective of the airport sector, air cargo revenue contributes between 20 to 70 percent of airport revenue. The global airport revenue for freight in 2018 was US$250 billion. Despite the interest and research activiti… more
Date: May 2021
Creator: Almofeez, Sarah Ibraheem
Partner: UNT Libraries
open access

The Embarrassment Paradox: Encouraging Compensatory Consumption in Morality-Laden Contexts

Description: This research introduces the unique context of immoral inaction—situations in which consumers have the opportunity to engage in virtuous behaviors but opt against doing so. Through five studies I demonstrate that in such contexts, embarrassment—a negatively valenced self-conscious moral emotion evoked by the perception that one's behavior is worthy of judgment by others—interacts with the use of approach-motivated coping strategies to lead consumers to engage in prosocial compensatory behaviors… more
Date: August 2020
Creator: Bennett, Andrea Rochelle
Partner: UNT Libraries

Exploring the Impact of Decentralization of Decision Making and Complexity on Supply Chain Resilience

Description: The purpose of this three-essay dissertation is to synthesize and extend the effects of decentralization in decision-making and supply chain complexity in the context of supply chain resilience (SCRES).First essay contributes to theory and practice by expanding resilience thinking into including supply chain orientation and organizational structure and their implications and also responds to prior research arguing for the importance of identifying organizational factors that improve supply chai… more
Date: August 2020
Creator: Adana, Saban
Partner: UNT Libraries

After-Sales Service Contracting for Excellence in Life-Cycle Cost Management: Numerical Experiments and Systematic Review of Analytical Models

Description: This research adds to the literature and provides insight to practice via three essays that increase understanding about the applications and consequences of the two new approaches to the after-sales service governance: warranty contract and performance-based contracts. First, we attempted to enhance our knowledge of the modeling of the after-sales service process. In the first essay, the research papers with analytical models of after-sales services to present current trends, issues, and futur… more
Date: August 2020
Creator: Küçük, Carullah Yavuz
Partner: UNT Libraries

Effects of Managerial Risk Propensity and Risk Perception on Contract Selection: Revisiting the Risk Neutrality Assumption of Transaction Cost Economics (TCE)

Description: Contract selection is at the forefront of risk management and mitigation, yet it is an underrepresented area of research in supply chain management field as well as the influences of individual-level risk propensity and risk perception on supply chain decision-making processes. This dissertation explores effects of managerial risk propensity and risk perception on contract selection through the theoretical lens of Transaction Cost Economics (TCE), using a vignette-based experimental research de… more
Date: August 2020
Creator: Cevikparmak, Sedat
Partner: UNT Libraries
open access

Corporate Social Responsibility and Brand Equity: Insights to Global, Luxury, and Co-Creation Brand Building Strategies

Description: Given the growing number of socially conscious and ethical consumers, brands have been taking a strategic approach to corporate social responsibility (CSR) by integrating socially responsible activities into the brand's core value proposition in order to remain relevant in the marketplace and drive brand equity. Extant research on CSR has investigated its effect on various consumer behavior outcomes. However, from a brand-building perspective, there is still a lack of understanding on how to ef… more
Date: May 2020
Creator: Muniz, Fernanda
Partner: UNT Libraries

Choice Androgyny

Description: This work provides an alternative theory of gendered consumption that explains chronic and situational shifts in consumers' preferences for masculine, feminine, and androgynous choices, beyond the effects of gender identities.
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: August 2019
Creator: Jones, Niusha
Partner: UNT Libraries

Exploring EHR Adoption and Implementation: The Impact of Resource Advantage Theory on Healthcare Organization's Competitive Position

Description: The hospitals and their healthcare providers need to optimize simultaneously three outcomes: healthcare costs, healthcare options offered to customers, and information utilization efficiency. The adoption of electronic healthcare record (EHR) technologies is a potential managerial mechanism for balancing these outcomes. EHR offers patient management and decision support capabilities that can ameliorate health delivery outcomes for patients, doctors, and hospitals through better-informed busines… more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: August 2019
Creator: Malhan, Amit Sundeep
Partner: UNT Libraries
open access

Social Class and Consumer Choice

Description: Marketing research is lacking in the study of how SES influences consumption choices beyond access to purely economic resources, which merely represent purchasing power without explaining consumer preference. The first essay of this dissertation addresses this gap by examining an understudied social resource known as cultural capital—internalized knowledge, skills and behaviors reflecting cultural competence—that can influence the types of products consumers choose. The second essay examines lo… more
Date: August 2019
Creator: Mas, Erick M
Partner: UNT Libraries

How the Conflict of Autonomous and Controlled Motivation Influences Sales Controls to Inside Sales Agents' Work Outcomes

Description: Through the use of multiple methodologies and analytical approaches, this dissertation combines (1) sales control; (2) call center service; and (3) motivational theory to extend sales control literature beyond its current state, to consider the conflicting motivational perspectives an inside sales agent has to experience. To achieve this unification, this dissertation consists of three essays intended to: (1) identify the influence of autonomous and controlled motivation on operational sales o… more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: August 2019
Creator: Conde, Gonzalo R
Partner: UNT Libraries
open access

From Property to Person: Understanding the Mediating Role of Control on Ovulation in the Female Consumer Experience

Description: My aim is to design a research program that emphasizes inclusivity through empiricism rather than anecdotes and benevolent sexism. To accomplish this goal, I review and build on the work assessing the influence of fertility in the female consumer experience (FCE). Fertility, especially menstruation, has been used anecdotally for too long. This research was designed to address the gap in knowledge around the way in which women perceive advertisements. More specifically, the role fertility plays … more
Date: August 2019
Creator: Njoroge, Lydia
Partner: UNT Libraries
Back to Top of Screen