UNT Theses and Dissertations - 4 Matching Results

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An Exploratory Study of Restaurant Multi-unit Managers’ Development

Description: Development is important to the initial phase of a new restaurant multi-unit manager (MUM), and appropriate training should be conducted in concert with acceptance of the position. The purpose of this study is to explore the need for individual training of restaurant MUMs in order to facilitate a smoother transition between executive level management positions. The exhaustive literature review aided in the creation of three research questions to be answered through the interpretation of collected interview data. Restaurant MUMs were invited to participate via LinkedIn, a social media network for professionals. Semi-structured interviews were conducted with 17 restaurant MUMs over a two-week period and then transcribed into Word documents and uploaded into ATLAS.ti for analysis. The use of tools within ATLAS.ti, such as network mapping and semantic layouts, allowed the researcher to interpret the correlation between codes and themes created and therefore, answer the research questions. Conventionally, managers have to leave their restaurants or area for many days in order to obtain the necessary training to be more effective in their positions. This study has concluded that while MUMs are aware of their tasks and responsibilities, they are not aware of training available in order to gain the skillset necessary to complete the tasks. Blanket training programs will not work for MUMs, they need training to be customized to such areas as new openings, wide-spread markets and the changing workforce. More courses in developing others need to be implemented so MUMs can learn the skills needed to properly develop their managers into leaders.
Date: May 2014
Creator: Lentz, Kathryn J.
Partner: UNT Libraries

Impact of Congruence Between Self-disclosed Personal Information and Review on Source Credibility in Online Travel Reviews

Description: This experimental study examined the source-message congruence effect on source credibility by manipulating the congruence of the reviewer’s profile information (travel interest, geographical location) with no changes in the review content. the congruence effect was found to influence perceptions of the reviewer’s expertise in a travel interest. This finding suggests that revealing the reviewer’s travel interest can assist the credibility assessment of travel reviewers-particularly in terms of expertise-within the category of a travel interest. the refined classification of travel reviewers based on their travel interests can improve their usefulness as information sources for prospective travelers’ information searches. These attributes can further be employed as search cues if embedded in the reviewer’s profile.
Date: May 2012
Creator: Park, Hee Lye
Partner: UNT Libraries

An Assessment of Fruit Offerings for 7Th and 8Th Grade Students in Texas

Description: Childhood obesity in America is reaching epidemic proportions. This study explored whether daily online lunch menu information was sufficient to enable parents to advise their children about healthy and unhealthy menu choices in 350 Texas middle schools and whether online menu information strongly correlated with the descriptions of the offerings given by 52 school cafeteria managers in telephone interviews. Although schools are making efforts to describe their offerings, they are not vigorously taking advantage of the opportunity to aggressively inform or educate. They are not coding their descriptions in such a way as to explicitly brand food as healthy or unhealthy. They are also not labeling food as generally required by law for consumer services that provide food (except for the fresh produce that lines supermarket shelves). Instead, they only briefly describe what they are serving in the way of fruit in one or two word snippets. Finally, cafeteria managers’ online descriptions were inconsistent with what they described in interviews. Online and verbal descriptions were sometimes contradictory, raising questions about the accuracy of either type of description.
Date: August 2012
Creator: Paschal, Ryan Tyler
Partner: UNT Libraries

Enlightening Dark Tourism in Nepal

Description: This study aims to examine the motivation, experience and benefits of Nepalese domestic tourists visiting the seismic memorial sites after the 25 April 2015 earthquake (known as Gorkha earthquake). A total of 403 surveys was gathered from seismic sites of Nepal (Kathmandu, Bhaktapur and Patan). Data were tested to analyze why the tourists are interested in disaster sites and how their experience during their visit impact the benefits of the visits. Additionally, partial least square structural equation modeling (PLS-SEM) was employed to test the relationships among tourist motivations, experiences, and perceived benefits at the dark tourism sites in Nepal. Among the five motivational factors discovered, the empirical results depict that emotional reaction is the strongest factor of the dark tourism motivation, affecting both cognitive and affective experiences. Additionally, this study confirms that cognitive experience is more influenced by dark tourism motivations than affective experience. Among the four experience factors examined in the study, self-reflection is found to have the strongest impact of three aspects of perceived dark tourism benefits, such as knowledge gain, fulfillment, and appreciation. Overall, the findings of the study provide important implications to the management sectors of dark tourism sites, enhancing the importance of providing cognitive experiences (i.e. distributing the educational materials about the dark tourism events and offering the knowledgeable tour guide who can guide the sites) and affective experience of the tourists (storytelling about the events, organizing educational and volunteering programs at the sites). Further, this study contributes to the limited literature in the context of dark tourism and provide important managerial and practical implications based on the case of Nepal earthquake in 2015.
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Date: December 2018
Creator: Thapa Magar, Asha
Partner: UNT Libraries