Investigating the relationship between the business performance management framework and the Malcolm Baldrige National Quality Award framework.
Description:
The business performance management (BPM) framework helps an organization continuously adjust and successfully execute its strategies. BPM helps increase flexibility by providing managers with an early alert about changes and, as a result, allows faster response to such changes. The Malcolm Baldrige National Quality Award (MBNQA) framework provides a basis for self-assessment and a systems perspective for managing an organization's key processes for achieving business results. The MBNQA framewo…
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Date:
August 2009
Creator:
Hossain, Muhammad Muazzem
Partner:
UNT Libraries