Description: Email connects 85% of the world. This paper explores the pattern of information overload encountered by majority of email users and examine what steps key email providers are taking to combat the problem. Besides fighting spam, popular email providers offer very limited tools to reduce the amount of unwanted incoming email. Rather, there has been a trend to expand storage space and aid the organization of email. Storing email is very costly and harmful to the environment. Additionally, information overload can be detrimental to productivity. We propose a simple solution that results in drastic reduction of unwanted mail, also known as graymail.
Date: August 2015
Creator: Balakchiev, Milko
Item Type: Thesis or Dissertation
Partner: UNT Libraries