UNT Theses and Dissertations - 29 Matching Results

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A Case Study of an Information System Developed to Generate Competitive Advantage

Description: The purpose of this study was to examine the effect of information technology (IT) on the competitive position of a firm. The problem motivating this study is the potential for misallocation of scarce resources on new technology without realizing the level of competitive advantage (CA) expected. This study was a single-site case study. It examined the factors related to the selection, design, development, implementation, use, and effects of an information system (IS) intended to generate CA. Th… more
Date: December 1990
Creator: Platt, Richard G. (Richard Gordon)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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A Case Study of the Use of Activity-Based Analysis as an Information Resource Management Tool

Description: The purpose of the study was to investigate a modification of a managerial accounting technique, Activity-Based Costing (ABC), as a tool for addressing Information Resource Management (IRM) concerns within business processes. To indicate that ABC has been adapted for the IRM context, this study called the tool "Activity-Based Analysis" (ABA). ABA includes ABC's costing methodology as well as additional methods to address broader issues. The research method was a single-site case study at a prop… more
Date: December 1994
Creator: Arnett, Charles A. (Charles Augustus)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Description: This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective… more
Date: May 1999
Creator: Posey, Orlando Guy
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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Computer-Supported Collaborative Work and Its Application to Software Engineering in a Case Environment

Description: This study investigated, in the context of a field-based case study, possibilities for formation of a synergistic union between CSCW and CASE tools. A major dimension of today's software challenge is in gearing up for large-scale system development necessitating large teams of systems engineers. The principal goal of this research was to advance the body of knowledge regarding the nature of collaborative technological support in the software development process. Specifically, the study was desi… more
Date: May 1997
Creator: Bailey, Janet L.
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

A Discrimination of Software Implementation Success Criteria

Description: Software implementation projects struggle with the delicate balance of low cost, on-time delivery and quality. The methodologies and processes used to create and maintain a quality software system are expensive to deploy and result in long development cycle-time. However, without their deployment into the software implementation life-cycle, a software system will be undependable, unsuccessful. The purpose of this research is to identify a succinct set of software implementation success criteria… more
Date: August 1999
Creator: Pryor, Alan N.
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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The Effects of Alternative Presentation Formats on Biases and Heuristics in Human Decision Making

Description: The purpose of this research was to determine whether changes in the presentation format of items in a computer display could be used to alter the impact of specific cognitive biases, and to add to the knowledge needed to construct theory-based guidelines for output design. The problem motivating this study is twofold. The first part of the problem is the sub-optimal decision making caused by the use of heuristics and their associated cognitive biases. The second part of the problem is the lack… more
Date: May 1996
Creator: Van Dyke, Thomas P. (Thomas Peter)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Effects of Using Information Technology to Support Evaluation of Feedback and Implementation of Adjustments in an Organization's Strategic Planning Process

Description: Organizations that must respond quickly to environmental pressures look for tools to assist in that response. Information technology may be one tool to facilitate the response. In this study the possible effects of using information technology, specifically a decision support system, in the feedback segment of one organization's strategic management loop were examined. The organization was one region of the Board of Probation and Parole in a central state. Personnel included administrators, par… more
Date: May 1997
Creator: Kemm, Elizabeth
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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An Empirical Investigation of Detail Design Tools and Cognitive Style of Software Developers

Description: The purpose of this study is to identify what detail design tools are more productive for the different types of professional software developers. By establishing a match between the detail design tool and the cognitive style of the professional programmer, the end product (Information Systems) should be of a higher quality. Two laboratory experiments were conducted. The first experiment was with professional Software Developers; the second one was with students. The dependant variables conside… more
Date: May 1992
Creator: Flores-Rosales, Oscar
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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An Examination of the Effect of Decision Style on the Use of a Computerized Project Management Tool

Description: Managing a software development project presents many difficulties. Most software development projects are considered less than successful, and many are simply canceled. Ineffective project management has been cited as a major factor contributing to these failures. Project management tools can greatly assist managers in tracking and controlling their projects. However, project management tools are very structured and analytical in nature, which is not necessarily supported by decision-making st… more
Date: August 1997
Creator: Fox, Terry L., 1963-
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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An Experimental Investigation of Information Systems Project Escalation: An Examination of Contributory Factors in a Business Environment

Description: The purpose of this research is to continue examining the project management process. The management of projects is complicated. It is the complexity of the process that makes a project so difficult to control. This research examines the effect of particular facets of the project manager's skill set and operating environment on management decisions.
Date: August 1997
Creator: Huff, Richard A. (Richard Allen)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Impact of Multimedia on Information Scanning Effectiveness: an Empirical Study in an Executive Support Systems Environment

Description: This study investigates the impact of multimedia on the effectiveness of information scanning. Information scanning is the act of seeking and receiving a wide variety of special information to develop a thorough understanding of the organization and the environment. The application domain of this study is Executive Support Systems. The experimental task is to identify potential threats and opportunities, a strategic information-scanning activity, based on the information stored in three ESS pro… more
Date: May 1996
Creator: Huang, Hsin-Chih
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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Information System Quality: An Examination of Service-Based Models and Alternatives

Description: Service quality as a component of overall Information Systems quality is examined. Three related studies test the SERVQUAL and related instruments (SERVPERF and Importance-weighted SERVPERF) using Information System users. SERVPERF outperformed SERVQUAL in all three studies.
Date: August 1997
Creator: Maples, Glenn (Glenn Edward)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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Interactions of Presentation Formats and Decision-Maker Characteristics upon Multiple Decision-Making Tasks: an Experiment Using Multiple Cognitive Assessments

Description: Information systems research tends to ignore individual differences in users. This laboratory experiment sought to illuminate contributions of decision-makers' cognitive processes to decision outcome as reflected in four hypothesis sets: the impact of imagery preference and presentation format upon (HI) recall accuracy and upon hemispheric activation during (H2) encoding and (H3) recall, and (H4) to examine the relationship between hemispheric activation differences and accuracy differences. Po… more
Date: December 1994
Creator: Henson, Kerry L. (Kerry Lynn)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

An Investigation of the Productivity of Information System Helpdesk User Support Professsionals as Impacted by Their Communication Behavior : A Field Experiment

Description: This research conducted an interdisciplinary field experiment to identify relationships between productivity, user satisfaction and IS Helpdesk USP's use of effective communication behavior. An experimental group of Helpdesk USPs of a large retail organization were trained by communication professionals in communication effectiveness, with emphasis on the needs of the telephone environment.
Date: May 1996
Creator: Breshears, Robert Louis
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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An Investigation of the Value of Color in Hard Copy Output

Description: The objectives of this research were to: (1) augment existing research regarding the impact of information retention resulting from the application of redundant color codes; and (2) determine whether the application of color in hard-copy documents has a positive influence in business reports by non-color deficient subjects. This research was an extension of work done by Lamberski and Dwyer (1983) and Moore and Dwyer (1991). Both studies were hard copy based and focused on the impact of informat… more
Date: May 1996
Creator: Jensen, Bradley K. (Bradley Kevin)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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Longitudinal Study to Assess the Impact of Instructor-Based Training Versus Computer-Based Training on User Performance: A Field Experiment

Description: The purpose of this study is to investigate the relationships between selected end-user training programs corporations provide to their employees and subsequent employee performance based on these opportunities.
Date: August 1996
Creator: Desai, Mayur S.
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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The Organizational Consequences of Information Deployment

Description: This study investigates the influence that increasing end user autonomy has on organizational data models. The independence offered by microcomputer technology offers users increasing independence in their information-handling activities. As independence increases, uniformity of data models across the organization is theorized to diminish. The problem motivating this study is the potential for improper allocation of resources that may result from a misinterpretation of organizational data. This… more
Date: December 1991
Creator: Remington, William S. (William Seth)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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Organizational Considerations for and Individual Perceptions of Web-Based Intranet Systems

Description: Utilization of World Wide Web style Web-Based Intranet Systems (W-BIS) is a rapidly expanding information delivery technique in many organizations. Published reports concerning these systems have cited return on investment values exceeding 1300% and direct payback time periods as low as six to twelve weeks. While these systems have been widely implemented, little theoretically grounded research has been conducted in relation to users' acceptance, utilization or the perceived quality of these sy… more
Date: May 1999
Creator: Myerscough, Mark Alan
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Productivity Considerations for Online Help Systems

Description: The purpose of this study was to determine if task type, task complexity, and search mechanism would have a significant affect on task performance. The problem motivating this study is the potential for systems online help designers to construct systems that can improve the performance of computer users when they need help.
Date: May 1994
Creator: Shultz, Charles R. (Charles Richard)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Relationships of Cross-Cultural Differences to the Values of Information Systems Professionals within the Context of Systems Development

Description: Several studies have suggested that the effect of cultural differences among Information Systems (IS) professionals from different nations on the development and implementation of IS could be important. However, IS research has generally not considered culture when investigating the process of systems development. This study examined the relationship between the cultural backgrounds of IS designers and their process-related values with a field survey in Singapore, Taiwan, the United Kingdom and… more
Date: December 1995
Creator: Holmes, Monica C. (Monica Cynthia)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Risks and Effects of Outsourcing on the Information Systems Function and the Firm

Description: IS outsourcing, especially large-scale IS outsourcing, is a comparatively recent and rapidly growing IS phenomenon, but it is also an inherently risky activity. In an IS outsourcing arrangement, the outsourcing vendor accepts responsibility for IS resources and functions formerly controlled directly by the firm. This research examines IS outsourcing from two perspectives. (1) From an IS perspective, it examines the risk perceptions of IS managers of fourteen Fortune-500 firms who had recently c… more
Date: May 1994
Creator: Peak, Daniel Alan
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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