Development and evaluation of a behaviorally anchored rating scale as a measure of secretarial and clerical performance

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Empirical findings on Behaviorally Anchored Rating Scales (BARS) have been mixed, despite early researchers' claims that BARS were superior to trait ratings and in reliability and resistance to leniency, central tendency, and halo. The study presented compared a BARS format to an independently derived trait scale as measures of secretarial and clerical performance. Though the BARS showed slightly inflated mean ratings, the instruments showed nearly identical variability. Neither demonstrated sufficient resistance to halo. Thus, despite their intuitive appeal and the rigors involved in format development, it did not appear in this instance that BARS were an efficient and psychometrically superior ... continued below

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O'Connor, Suzan August 1981.

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Empirical findings on Behaviorally Anchored Rating Scales (BARS) have been mixed, despite early researchers' claims that BARS were superior to trait ratings and in reliability and resistance to leniency, central tendency, and halo. The study presented compared a BARS format to an independently derived trait scale as measures of secretarial and clerical performance. Though the BARS showed slightly inflated mean ratings, the instruments showed nearly identical variability. Neither demonstrated sufficient resistance to halo. Thus, despite their intuitive appeal and the rigors involved in format development, it did not appear in this instance that BARS were an efficient and psychometrically superior alternative to the traditional trait rating format.

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  • August 1981

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  • Nov. 15, 2016, 10:54 a.m.

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  • Aug. 1, 2017, 3:57 p.m.

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O'Connor, Suzan. Development and evaluation of a behaviorally anchored rating scale as a measure of secretarial and clerical performance, thesis or dissertation, August 1981; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc935571/: accessed October 22, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .