Information systems success and technology acceptance within a government organization. Page: II
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Thomas, Patricia. Information systems success and technology acceptance
within a government organization. Doctor of Philosophy (Business Computer
Information Systems), August 2008, 148 pp., 39 tables, 17 illustrations, references, 126
Numerous models of IS success and technology acceptance their extensions
have been proposed and applied in empirical. This study continues this tradition and
extends the body of knowledge on the topic of IS success by developing a more
comprehensive model for measuring IS success and technology acceptance within a
government organization. The proposed model builds upon three established IS
success and technology acceptance frameworks namely the DeLone and McLean
(2003), Venkatesh et al.'s (2003) unified theory of acceptance and use of technology
(UTAUT), and Wixom and Todd (2005).
The findings from this study provide not only a comprehensive IS success
assessment model but also insights into whether and how IS success models are
influenced by application variables as applied within a government organization.
Exploratory factor analysis and confirmatory factor analysis were performed for
instrument refinement and validity test of the existing and proposed models. Using data
from employees of a local government municipal, the comprehensive model explained
32 percent variance. Four of the hypothesis were fully supported five were not
supported, and four were partially supported. In addition, the results suggest that
behavioral intention may not be the best predictor of technology acceptance in a
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Thomas, Patricia. Information systems success and technology acceptance within a government organization., dissertation, August 2008; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc9023/m1/2/: accessed November 15, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .