Utility bill comprehension in the commercial and industrialsector: results of field research

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This paper presents the results of interviews conducted with 44 business people in 10 states to examine the use of the utility bill as an information mechanism for providing businesses with the relationship between energy consumption and cost. Our results indicate that there are significant barriers to the use of the utility bill as an information tool for energy consumers. Furthermore, we found significant variations among respondents in the information desired from the bill, and differences in decision-making criteria for investments aimed at reducing energy consumption and for those aimed at other forms of waste minimization. These results call into ... continued below

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Payne, Christopher T. June 2, 2000.

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Description

This paper presents the results of interviews conducted with 44 business people in 10 states to examine the use of the utility bill as an information mechanism for providing businesses with the relationship between energy consumption and cost. Our results indicate that there are significant barriers to the use of the utility bill as an information tool for energy consumers. Furthermore, we found significant variations among respondents in the information desired from the bill, and differences in decision-making criteria for investments aimed at reducing energy consumption and for those aimed at other forms of waste minimization. These results call into question the applicability of standard market theories in the purchase of energy by most businesses.

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  • American Council for an Energy-Efficient Economy2000 Summer Study on Energy Efficiency in Buildings, Asilomar, CA, August20-25, 2000

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  • Report No.: LBNL--45389
  • Grant Number: DE-AC02-05CH11231
  • Office of Scientific & Technical Information Report Number: 925403
  • Archival Resource Key: ark:/67531/metadc896740

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  • June 2, 2000

Added to The UNT Digital Library

  • Sept. 27, 2016, 1:39 a.m.

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  • Sept. 29, 2016, 7:21 p.m.

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Payne, Christopher T. Utility bill comprehension in the commercial and industrialsector: results of field research, article, June 2, 2000; Berkeley, California. (digital.library.unt.edu/ark:/67531/metadc896740/: accessed August 20, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.