Factors Influencing Post-adoptive Enterprise Resource Planning (ERP) Utilization Metadata

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Title

  • Main Title Factors Influencing Post-adoptive Enterprise Resource Planning (ERP) Utilization

Creator

  • Author: McGinnis, Thomas C.
    Creator Type: Personal

Contributor

  • Chair: Jones, Mary
    Contributor Type: Personal
    Contributor Info: Major Professor
  • Committee Member: Sidorova, Anna
    Contributor Type: Personal
  • Committee Member: Paswan, Audesh
    Contributor Type: Personal
  • Committee Member: Wu, Andy
    Contributor Type: Personal

Publisher

  • Name: University of North Texas
    Place of Publication: Denton, Texas
    Additional Info: Web: www.unt.edu

Date

  • Creation: 2011-08

Language

  • English

Description

  • Content Description: Organizations expend a great deal of time, effort and money on the implementation of enterprise resource planning (ERP) systems. They are considered the price of entry for large organizations to do business. Yet the success rate of ERP systems is poor. IS literature suggests that one possible reason for this is the underutilization of these systems. Existing ERP literature is replete with research to improve ERP project implementation success; however, notably absent from these streams is the research that identifies how ERP systems are utilized by individuals or organizations. This dissertation posits that increased ERP utilization can result from increased software and business process understanding gained from both formal training and experiential interventions. New dimensions of system utilization (required vs. optional) are proposed. The purpose of this dissertation is to examine how these interventions impact ERP utilization. The results of this dissertation show that while software-training interventions are important to understanding, it is the business process training interventions that seem to provide the greater effect on understanding. This increased understanding positively affects utilization scenarios where a mixture (required vs. optional) of software features and business process tasks can be leveraged by end-users. The improved understanding of post-adoptive ERP utilization gained from this study benefits both researchers and practitioners.

Subject

  • Keyword: ERP
  • Keyword: post-adoptive
  • Keyword: utilization

Collection

  • Name: UNT Theses and Dissertations
    Code: UNTETD

Institution

  • Name: UNT Libraries
    Code: UNT

Rights

  • Rights Access: public
  • Rights Holder: McGinnis, Thomas C.
  • Rights License: copyright
  • Rights Statement: Copyright is held by the author, unless otherwise noted. All rights reserved.

Resource Type

  • Thesis or Dissertation

Format

  • Text

Identifier

  • Accession or Local Control No: mcginnis_thomas
  • Archival Resource Key: ark:/67531/metadc84247

Degree

  • Degree Grantor: University of North Texas
  • Academic Department: College of Business
  • Degree Discipline: Business Computer Information Systems
  • Degree Level: Doctoral
  • Degree Name: Doctor of Philosophy
  • Degree Publication Type: disse
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