Organizational Competency Through Information: Business Intelligence and Analytics as a Tool for Process Dynamization Page: 3

                                
modeling (SEM). The findings support the contention that BI&A serve as the sensing and
seizing components of an organizational dynamic capability, while transformation is achieved
through business process change capability. These factors influence firm financial performance
through their impact on the functional performance of the firm's business processes. Further,
this study demonstrates that traditional BI&A success factors are positively associated with
BI&A sensing capability.
This study makes several important contributions to BI&A research. First, this study
addresses a gap in the scholarly literature by establishing a theoretical framework for the role
of BI&A in achieving firm performance which is grounded in an established strategic
management theory. Second, by drawing on the sense-seize-transform view of dynamic
capabilities, this dissertation proposes a new conceptualization of BI&A as sensing and seizing
organizational capabilities. Third, this research links the use of BI&A to improved organizational
outcomes through the transformation of business processes, consistent with the view that the
value of IT is derived from its impact on the value generating processes of the firm. Fourth, by
viewing BI&A and business process change as distinct but inter-related components of dynamic
capabilities, this research clarifies the role of BI&A in the dynamization of organizational
processes, providing insight into the relationship between BI&A and business agility. Finally, this
dissertation shows how BI&A capabilities are related to BI&A success factors identified in prior
research.