Good, Fast, and Cheap: The Pioneering Reference Chat Service at the University of North Texas

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Description

This presentation is about the Online Reference Help Desk utilized by the University of North Texas. It includes information on the history of the service and how it works, as well as facts about the Help Desk's performance since origination. This presentation was given at the Music Library Association Conference on February 13, 2003.

Physical Description

26 p.

Creation Information

Arnold, Donna M. & Tarlton, Martha 2003.

Context

This presentation is part of the collection entitled: UNT Scholarly Works and was provided by UNT Music Library to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 37 times . More information about this presentation can be viewed below.

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UNT Music Library

The UNT Music Library - one of the largest academic music collections in the United States - contains over 400,000 volumes of books, periodicals, scores, dissertations, and reference works in many languages, as well as nearly 900,000 sound recordings in a variety of formats, including cylinders, reel-to-reel tapes, 45/33/78rpm records, compact discs, and digital tape recordings. The Music Library is also home to many rare books and scores and other special collections.

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Description

This presentation is about the Online Reference Help Desk utilized by the University of North Texas. It includes information on the history of the service and how it works, as well as facts about the Help Desk's performance since origination. This presentation was given at the Music Library Association Conference on February 13, 2003.

Physical Description

26 p.

Source

  • Music Library Association 2003

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Publication Information

  • Pages: 26

Collections

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UNT Scholarly Works

Materials from the UNT community's research, creative, and scholarly activities and UNT's Open Access Repository. Access to some items in this collection may be restricted.

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  • 2003

Added to The UNT Digital Library

  • Feb. 11, 2016, 7:11 a.m.

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  • Jan. 24, 2018, 5:21 p.m.

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Citations, Rights, Re-Use

Arnold, Donna M. & Tarlton, Martha. Good, Fast, and Cheap: The Pioneering Reference Chat Service at the University of North Texas, presentation, 2003; (digital.library.unt.edu/ark:/67531/metadc801969/: accessed April 25, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Music Library.