Good, Fast, and Cheap: The Pioneering Reference Chat Service at the University of North Texas

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Description

This presentation is about the Online Reference Help Desk utilized by the University of North Texas. It includes information on the history of the service and how it works, as well as facts about the Help Desk's performance since origination. This presentation was given at the Music Library Association Conference on February 13, 2003.

Physical Description

26 p.

Creation Information

Arnold, Donna M. & Tarlton, Martha 2003.

Context

This presentation is part of the collection entitled: UNT Scholarly Works and was provided by UNT Music Library to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 58 times , with 10 in the last month . More information about this presentation can be viewed below.

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UNT Music Library

The UNT Music Library supports the scholarly and performance research needs of the College of Music by collecting and preserving monographs, reference works, periodicals, printed music, and sound recording formats, as well as subscribing to electronic databases for research and streaming music. Special collections are a particular strength of the Music Library's holdings.

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Description

This presentation is about the Online Reference Help Desk utilized by the University of North Texas. It includes information on the history of the service and how it works, as well as facts about the Help Desk's performance since origination. This presentation was given at the Music Library Association Conference on February 13, 2003.

Physical Description

26 p.

Source

  • Music Library Association 2003

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  • Pages: 26

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UNT Scholarly Works

Materials from the UNT community's research, creative, and scholarly activities and UNT's Open Access Repository. Access to some items in this collection may be restricted.

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  • 2003

Added to The UNT Digital Library

  • Feb. 11, 2016, 7:11 a.m.

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  • Jan. 24, 2018, 5:21 p.m.

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Arnold, Donna M. & Tarlton, Martha. Good, Fast, and Cheap: The Pioneering Reference Chat Service at the University of North Texas, presentation, 2003; (digital.library.unt.edu/ark:/67531/metadc801969/: accessed December 14, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Music Library.