How are we doing? A self-assessment of the quality of services and systems at NERSC (October 1, 1996--September 30, 1997)

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Description

Since its inception nearly 25 years ago, the National Energy Research Scientific Computing Center has provided its ever-expanding client base with the latest in scientific computing resources. A key element of NERSC`s successful operation is its ability to anticipate and meet the diverse needs of clients. In order to further this strong working relationship, NERSC staff and clients meet periodically via ERSUG to share views, offer training and identify problems and solutions. The success of NERSC is measured in large part by the quality of science produced by its clients. NERSC`s job is to give them the reliable tools they ... continued below

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26 p.

Creation Information

Kramer, W.T. January 1, 1998.

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This report is part of the collection entitled: Office of Scientific & Technical Information Technical Reports and was provided by UNT Libraries Government Documents Department to Digital Library, a digital repository hosted by the UNT Libraries. More information about this report can be viewed below.

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Description

Since its inception nearly 25 years ago, the National Energy Research Scientific Computing Center has provided its ever-expanding client base with the latest in scientific computing resources. A key element of NERSC`s successful operation is its ability to anticipate and meet the diverse needs of clients. In order to further this strong working relationship, NERSC staff and clients meet periodically via ERSUG to share views, offer training and identify problems and solutions. The success of NERSC is measured in large part by the quality of science produced by its clients. NERSC`s job is to give them the reliable tools they need -- client support, software and access to computing resources. To ensure that those needs are being met, a set of 10 performance goals pertaining to NERSC systems and service has been established. The goals that have been set out cover the following areas: Reliable and timely service; Innovative assistance; Timely and accurate information; New technologies; Wise technology integration; Progress measurement; High-performance computing center Leadership; Technology transfer; Staff effectiveness; and Protected Infrastructure. This report, covering work from October 1996 through September 1997, has been produced to give NERSC clients, sponsors and staff a better idea of how NERSC is performing.

Physical Description

26 p.

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OSTI as DE98057487

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  • Other Information: PBD: Jan 1998

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  • Other: DE98057487
  • Report No.: LBNL--41522
  • Grant Number: AC03-76SF00098
  • DOI: 10.2172/663228 | External Link
  • Office of Scientific & Technical Information Report Number: 663228
  • Archival Resource Key: ark:/67531/metadc709355

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Office of Scientific & Technical Information Technical Reports

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  • January 1, 1998

Added to The UNT Digital Library

  • Sept. 12, 2015, 6:31 a.m.

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  • April 5, 2016, 5:11 p.m.

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Kramer, W.T. How are we doing? A self-assessment of the quality of services and systems at NERSC (October 1, 1996--September 30, 1997), report, January 1, 1998; California. (digital.library.unt.edu/ark:/67531/metadc709355/: accessed August 20, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.