Library of Congress: Strong Leadership Needed to Address Serious Information Technology Management Weaknesses Page: I
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Library's Approach to IT Lacks Key Planning Practices to
Effectively Guide Efforts 21
Library Is Not Effectively Managing the Selection and Oversight of
IT Investments 27
Library of Congress Has Not Fully Established and Implemented
Key IT Acquisition Practices 38
Security and Privacy Weaknesses Threaten Information and
Systems That Support the Library's Mission 49
Library Has Not Ensured That IT Services Are Supporting
Organizational Needs, Resulting in Inconsistent Satisfaction
with Services and Duplicative or Overlapping Efforts 73
Library Lacks Strong Leadership Needed to Address Its IT
Management Weaknesses 89
Agency Comments and Our Evaluation 100
Appendix I Objectives, Scope, and Methodology 102
Appendix II Comments from the Library of Congress 123
Appendix III GAO Contact and Staff Acknowledgments 127
Table 1: Information Technology Staff at the Library of Congress,
as of September 2014 11
Table 2: Information Technology-Related Spending at the Library
of Congress, Fiscal Year 2014 Obligations 12
Table 3: GAO Summary Assessment of ITS's Cost-Estimating
Table 4: GAO Summary Assessment of ITS's Scheduling
Table 5: POA&M Status for Selected Systems, as of December
GAO-15-315 Library of Congress IT Management
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United States. Government Accountability Office. Library of Congress: Strong Leadership Needed to Address Serious Information Technology Management Weaknesses, book, March 2015; Washington D.C.. (https://digital.library.unt.edu/ark:/67531/metadc701344/m1/3/: accessed April 25, 2019), University of North Texas Libraries, Digital Library, https://digital.library.unt.edu; .