When soft controls get slippery: User interfaces and human error

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Many types of products and systems that have traditionally featured physical control devices are now being designed with soft controls--input formats appearing on computer-based display devices and operated by a variety of input devices. A review of complex human-machine systems found that soft controls are particularly prone to some types of errors and may affect overall system performance and safety. This paper discusses the application of design approaches for reducing the likelihood of these errors and for enhancing usability, user satisfaction, and system performance and safety.

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5 p.

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Stubler, W.F. & O`Hara, J.M. December 1, 1998.

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Description

Many types of products and systems that have traditionally featured physical control devices are now being designed with soft controls--input formats appearing on computer-based display devices and operated by a variety of input devices. A review of complex human-machine systems found that soft controls are particularly prone to some types of errors and may affect overall system performance and safety. This paper discusses the application of design approaches for reducing the likelihood of these errors and for enhancing usability, user satisfaction, and system performance and safety.

Physical Description

5 p.

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INIS; OSTI as DE99000604

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  • 42. Human Factors and Ergonomics Society annual meeting: human-system interaction - the sky`s no limit, Chicago, IL (United States), 5-9 Oct 1998

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  • Other: DE99000604
  • Report No.: BNL-NUREG--65820
  • Report No.: CONF-981050--
  • Grant Number: AC02-98CH10886
  • Office of Scientific & Technical Information Report Number: 291112
  • Archival Resource Key: ark:/67531/metadc688639

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Office of Scientific & Technical Information Technical Reports

Reports, articles and other documents harvested from the Office of Scientific and Technical Information.

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  • December 1, 1998

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  • July 25, 2015, 2:20 a.m.

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  • May 5, 2016, 8:22 p.m.

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Stubler, W.F. & O`Hara, J.M. When soft controls get slippery: User interfaces and human error, article, December 1, 1998; Upton, New York. (digital.library.unt.edu/ark:/67531/metadc688639/: accessed January 19, 2019), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.