Change, chaos and quality: Stategic partners

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Description

The Los Alamos National Laboratory Research Library is implementing a quality based business management process for strategic and operational planning. The purpose of this approach is to manage change and improvement using a consistent methodology that leads toward a defined strategic decision. This paper will outline the philosophy, progress and issues involved in implementing this planning process. Effective decision making is essential to the future success of the Research Library. The Library must provide products and services that most effectively enhance customers` access to and usability of information. Changes, both in the information industry and in the local business arena ... continued below

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8 p.

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Stack, J.M. December 31, 1996.

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Description

The Los Alamos National Laboratory Research Library is implementing a quality based business management process for strategic and operational planning. The purpose of this approach is to manage change and improvement using a consistent methodology that leads toward a defined strategic decision. This paper will outline the philosophy, progress and issues involved in implementing this planning process. Effective decision making is essential to the future success of the Research Library. The Library must provide products and services that most effectively enhance customers` access to and usability of information. Changes, both in the information industry and in the local business arena are providing an opportunity for the Research Library to do in a new way. Continuous customer feedback, process data analysis, and a consistent strategic business planning pr the Library to be a vital resource in these chaotic times and to successfully pl future.

Physical Description

8 p.

Notes

OSTI as DE97001862

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  • InForum `96, Oak Ridge, TN (United States), 24-25 Apr 1996

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  • Other: DE97001862
  • Report No.: LA-UR--96-775
  • Report No.: CONF-960466--4
  • Grant Number: W-7405-ENG-36
  • Office of Scientific & Technical Information Report Number: 434411
  • Archival Resource Key: ark:/67531/metadc683989

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Office of Scientific & Technical Information Technical Reports

Reports, articles and other documents harvested from the Office of Scientific and Technical Information.

Office of Scientific and Technical Information (OSTI) is the Department of Energy (DOE) office that collects, preserves, and disseminates DOE-sponsored research and development (R&D) results that are the outcomes of R&D projects or other funded activities at DOE labs and facilities nationwide and grantees at universities and other institutions.

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Creation Date

  • December 31, 1996

Added to The UNT Digital Library

  • July 25, 2015, 2:20 a.m.

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  • May 20, 2016, 2:32 p.m.

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Stack, J.M. Change, chaos and quality: Stategic partners, article, December 31, 1996; New Mexico. (digital.library.unt.edu/ark:/67531/metadc683989/: accessed October 23, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.