Zeroing in on requirements: Sandia National Laboratories` approach to meaningful program improvement

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Description

The necessity to evaluate our participant Quality Assurance (QA) Program for the Yucca Mountain Site Characterization Project (YMP) against the Office of Civilian Radioactive Waste Management (OCRWM) Quality Assurance Requirements and Description (QARD) issued December 1992, presented an opportunity to improve the QA Program. For some time, the SNL YMP technical staff had complained that the QA requirements imposed on their work were cumbersome and inhibited their ability to perform investigations using scientific methods. There was some truth to this, since SNL had over the years developed some procedures with many detailed controls that were far beyond what was required ... continued below

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7 p.

Creation Information

Friend, J.C.; Richards, R.R. & Jaramillo, C.P. August 1, 1994.

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This article is part of the collection entitled: Office of Scientific & Technical Information Technical Reports and was provided by UNT Libraries Government Documents Department to Digital Library, a digital repository hosted by the UNT Libraries. More information about this article can be viewed below.

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  • Friend, J.C. MACTEC, Albuquerque, NM (United States)
  • Richards, R.R. Sandia National Labs., Albuquerque, NM (United States)
  • Jaramillo, C.P. Technadyne Engineering Consultants, Inc., Albuquerque, NM (United States)

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  • Sandia National Laboratories
    Publisher Info: Sandia National Labs., Albuquerque, NM (United States)
    Place of Publication: Albuquerque, New Mexico

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Description

The necessity to evaluate our participant Quality Assurance (QA) Program for the Yucca Mountain Site Characterization Project (YMP) against the Office of Civilian Radioactive Waste Management (OCRWM) Quality Assurance Requirements and Description (QARD) issued December 1992, presented an opportunity to improve the QA Program. For some time, the SNL YMP technical staff had complained that the QA requirements imposed on their work were cumbersome and inhibited their ability to perform investigations using scientific methods. There was some truth to this, since SNL had over the years developed some procedures with many detailed controls that were far beyond what was required by project QA requirements. This had occurred either as a result of responding to numerous audit findings with a ``make the auditor happy`` attitude or with an attempt to cover every contingency. Procedures affecting scientific work were authored by the technical staff in an effort to provide them with ownership of the process; unfortunately, there were problems. Procedures were inconsistent because of the varied writing styles and differing perceptions of the degree of QA controls required to implement the program. It was extremely difficult to get all of the technical staff to accept the QA program as it was intended. These issues were endemic to the program and resulted in the QARD, the actual requirements, being written by a team of QA professionals. Once new QARD requirements were issued, an opportunity to evaluate the QA Program and to revise it not only to meet the QARD, but also to make it more plausible and meaningful to the technical staff, was presented. The discussion that follows will describe how the program was changed, will present both the positive and negative experiences observed by SNL personnel during the QARD transition, and will provide some recommendations.

Physical Description

7 p.

Notes

OSTI as DE94015738

Source

  • American Society for Quality Control Energy and Environmental Quality Division conference, Tucson, AZ (United States), 18-21 Sep 1994

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  • Other: DE94015738
  • Report No.: SAND--94-0668C
  • Report No.: CONF-940985--4
  • Grant Number: AC04-94AL85000
  • Office of Scientific & Technical Information Report Number: 145330
  • Archival Resource Key: ark:/67531/metadc623386

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Office of Scientific & Technical Information Technical Reports

Reports, articles and other documents harvested from the Office of Scientific and Technical Information.

Office of Scientific and Technical Information (OSTI) is the Department of Energy (DOE) office that collects, preserves, and disseminates DOE-sponsored research and development (R&D) results that are the outcomes of R&D projects or other funded activities at DOE labs and facilities nationwide and grantees at universities and other institutions.

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Creation Date

  • August 1, 1994

Added to The UNT Digital Library

  • June 16, 2015, 7:43 a.m.

Description Last Updated

  • April 14, 2016, 7:21 p.m.

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Friend, J.C.; Richards, R.R. & Jaramillo, C.P. Zeroing in on requirements: Sandia National Laboratories` approach to meaningful program improvement, article, August 1, 1994; Albuquerque, New Mexico. (digital.library.unt.edu/ark:/67531/metadc623386/: accessed December 10, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.